As businesses and schools began closing due to the spread of COVID-19, the market for liquid eggs dropped while the demand for shell eggs in grocery stores increased. Dr. Kristi Scott, veterinarian for ISE in Maryland, discusses this shift in the sales of various egg products and how it has affected the industry in North America.

This episode is part of a special AgFuture series on the impact of COVID-19 on the food supply chain. Join us to hear how those on the frontlines of the global pandemic are working to overcome adversity and feed the world.

The following is an edited transcript of Michelle Michael's interview with Dr. Kristi Scott. Click below to hear the full audio.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is Dr. Kristi Scott, a veterinarian for ISE in Maryland. ISE is an integrated egg-laying and production facility. Kristi, thank you so much for joining us.

Kristi:              Thank you for having me.

Michelle:       Can you tell us a little about your role in the industry?

Kristi:              Yeah. I am the staff veterinarian for ISE America, and I'm in charge of the health and welfare for about six million birds located in South Carolina, Georgia, Maryland, Delaware and New Jersey. I also take care of the food-safety plants for six shell egg plants, as well as one liquid egg plant.

Michelle:       Can you elaborate for me a little bit on what that means? Explain your role in food safety.

Kristi:              Well, basically, I make sure that our plants are following the protocol that I've put in place for our safe quality food programs that we have for our customers to make sure that we have a good product that's going out, that's safe for consumers. We have different audits that we go through, not only from our customers but as well as third parties that come in and make sure that we are doing what we're supposed to be doing according to the Global Food Safety Standard that's out there for any kind of food product that is being produced, and I do that for all of our different plants.

Michelle:       Boy, in the middle of a pandemic, I can only imagine how your role has changed with COVID-19. How is your day-to-day job changing? What's the current state of things where you're located?

Kristi:              Well, I'm based out of South Carolina. At the beginning of this, we basically put a stop to all travel. Normally, I'd travel to all the different locations. I haven't been able to travel to the different locations and be there to help and see and do what needs to be done, so I've been working via email and text and phone calls and trying to help out where I can that way. The biggest difference has been that people turn to the veterinarian for more expertise in the science side of this and are asking questions that healthcare providers are trying to answer.

Michelle:       What are some of those specific questions that they're coming to you with at this time?

Kristi:              Well, how this coronavirus is different than the coronavirus that we see in the chicken houses that we vaccinate for, how this coronavirus is going to be spread from people to people, how can we keep our people safe, how are we going to be able to keep our plants running if we do get people sick, and how are we going to be able to disinfect our plants so that we can keep running, because the chickens don't care if we have sick people and don't have anybody to pack the eggs. They're still going to lay eggs.

Michelle:       Now, speaking of some of those plants, the layer industry in the U.S. has had to switch from breaker eggs to shell eggs to help adjust to restaurants closing and grocery stores booming. Before I ask you what that really means, I want to give our listeners just a little bit of basic bird information. When you go to the supermarket, most eggs are large eggs. There are medium eggs; those are the shell eggs. Also, you see cartons of eggs, egg whites, mixed eggs, etc. Those are from the breaker egg market. Is that a correct understanding of the two things?

Kristi:              Well, shell eggs — basically, breaker eggs come from shell eggs. We take shell eggs and take them to a specialized plant, where we break them open, take the juice out of the inside of the egg, and then plants will then take those eggs and put them in muffins or they'll put them in waffle mixes. What the biggest shift is, the places that utilize the liquid eggs are not running because people are not going to restaurants. People are not going to buy the convenience items as much. They're baking at home, so they're needing shell eggs. They're not needing liquid eggs that are already processed in a product.

                        Also, kids aren't in school and people aren't at work, so the liquid eggs that would have gone into those programs aren't being used. That whole market just stopped completely, and it's very hard to shift from taking eggs that were going into a liquid egg and then putting it into a shell, because some of those plants, the eggs come right out of the chicken house and go into an operation that cracks open the egg right away. There's no packing it in a carton. There's no putting it on a flat. There's nothing. It's right out of the chicken house into a liquid egg plant. That liquid egg now has no home, so that's one problem.

                        The other problem is that, sometimes, these plants were set up so that they were packing on flats that go into Denny's or IHOP or some of these other restaurants, and those restaurants are no longer serving, or if they are serving, there's very, very limited service and at a very reduced rate, so they don't have the packaging or the customer base or the ability to just take those eggs out of that flat and just go ahead and say, “Okay, now we're going to just go right into the grocery store.” It's a logistics nightmare to be able to get those eggs out of that direction and into the grocery store. It's not just flipping the switch and (saying), “Okay, here we go.”

Michelle:       Are breaker eggs and shell eggs processed the same? You talked about how you have this market for eggs, but restaurants are closed. Those breaker eggs can't simply just go to a store. Talk about that processing plant situation and why that's the case.

Kristi:              Well, breaker eggs and shell eggs are processed the same up to a point. They're all washed. They're all graded. Now, with shell eggs, they're graded based on external factors, like the shell has to be smooth and it has to be clean, to a certain extent. It has to not be cracked and it has to be a certain size. That's the kind of grading we do for shell eggs to go into a carton for the final consumer.

                        On a liquid egg plant, the eggs, after they're washed, we have people that are looking for the broken shells. They're looking to see if they're leaking outside of the shell, and then they're also looking to see if there are any internal problems that they want to pull out the egg, because we're just taking the juice out of those eggs. The process is similar in that they're washed, but from that point on, it's very different.

Michelle:       I wonder if you can talk to us about the effect on the actual birds. Do they have shorter life spans? Does this all change the amount of eggs they lay if you're trying to go from breaker eggs to shell eggs, for example?

Kristi:              No. The only difference might be the type of bird that we use. Some breaker markets, they're going to use a bird that lays a very big egg because they want the most juice out of the egg that they can get, especially if they're going right from the chicken house into the breaking plant, because they don't handle the eggs, so they're not going to be broken in any way. They're just going to go right in, be washed, be opened up and get all that juice out, whereas, when you have a shell egg market, eggs that are going into a grocery store, you want a certain percentage of large eggs and a small percentage of extra-large and maybe even a little tiny percentage of jumbo eggs and even a smaller percentage of medium eggs, because we still do have that market. We need a variety in there, and the shell has to be such that it needs to hold up to being packed into a carton and then handled again and taken into a grocery store, to where it'll be put on the shelf. People will open up that carton and see that the shells are still intact, and they want to take it home to their house.

Michelle:       Speaking of eggs in the stores, at supermarkets and grocery stores around the globe, I wonder if — and I know the panic-buying has died down somewhat at this point — but are grocery stores requesting more eggs now due to a higher demand because of this pandemic?

Kristi:              Yes, there's still higher demand, and depending on when you hit the grocery store, it's interesting. When they normally get their egg shipment, some companies are getting their same shipment that they've always been getting just because that's the amount they get, and so that's what they're getting. Some companies are set up that when they hit a certain level, that's when it orders automatically in their system, so they're having more and more ordered. It has to do with the different stores and how their ordering system is. It's more of a logistics matter.

                        I think that people are still buying a lot more eggs just because they're cooking at home. Kids are not back in school, so it's something easy somebody can make for breakfast. They are baking comfort foods at home, so they need eggs for baking. People are realizing how many things that they cook that they put eggs in and not even realizing, "Oh yeah, when we make this, we actually put eggs in this," so they're having to buy more eggs than they were in the past, when they were eating out more.

Michelle:       With that large demand for eggs right now, how does that impact producers in North America?

Kristi:              Well, it's interesting. The liquid egg market is basically zero. It's gone. With the shell egg market, it is starting to drop off just because the liquid egg producers and the producers that can change from packing eggs that went to the restaurants to go to the grocery stores are now starting to flood the market that way, so it's starting to come back down. There was a small jump in prices, but now, it's starting to come back down because it's starting to flood the market again.

Michelle:       I'm curious if you can explain how easy or how difficult it would be to change the bird to lay eggs for the table egg market, for example.

Kristi:              That's not something that you just go in there and say, "Hey, girls, we need to now just lay large eggs." You have to really plan that ahead of time. You have to feed her and set her up so that that's what you want to do. If you want all extra-large and jumbo eggs, because either that's what your market is or that's what you're doing for liquid egg, then you go in there and you give them light to stimulate lay or you go in there and you feed them based on that's what you're looking for.

                        When you want to change to just getting more of a large market — which is usually what people buy in the grocery store in our area, at least, is large — you have to think ahead and think about what kind of protein you want to feed her, when you want to give her light, how much light you want to give her, and changing that late in the lay is not something that you can just go in there and flip a switch. It's a lot harder than that.

Michelle:       It sounds like it's quite a process. This increased demand, does that impact pricing?

Kristi:              Yeah, and like I said, it was very short-lived. It was very short where there was a small jump in prices, but it wasn't a lot. We're very good (in the sense that) everybody rallies and gets eggs where they need to be. Eventually, it will really quickly level out, and there'll be plenty of eggs in the market. It'll be a flood again and the prices will be back down to a level that eggs are selling below what it costs us to make.

Michelle:       Is there a difference in nutritional value with a shell egg versus a breaker egg for humans?

Kristi:              No, ma'am.

Michelle:       I'm curious if you can talk about what you see as the potential long-term impact on the poultry industry because of this pandemic.

Kristi:              It's going to make people more aware of where their food comes, at least in the short-term. Unfortunately, people, I think, they forget very easily. They will forget that our teachers should be paid a million dollars and that our farmers are some of the most important people out there because we all need to be fed and that the truck drivers that get the food and the supplies to the grocery stores are very important.

                        They'll forget that sooner rather than later, but on the poultry industry, I think people will realize that, ultimately, we can't do this without the people that are working and are considered essential.

Michelle:       We so appreciate all of their efforts. Kristi, are there consumer trends in the midst of this pandemic that you find interesting or relevant?

Kristi:              I think it's interesting that people are baking and cooking comfort foods because it gives them a sense of normalcy.

Michelle:       We all like comfort foods. Kristi, you've been doing this for almost two decades. Have you ever seen anything like this in the industry? People talk about this pandemic, and the word we keep hearing over and over again is “unprecedented”. Is the impact in the industry also unprecedented and something that you've never really seen or felt before?

Kristi:              Never. I thought that the flu, the AI, that hit the industry in 2015 could never be topped, and this has definitely topped it, by far.

Michelle:       You talk about AI. That's avian influenza. Can you describe how that was different than what we're experiencing today in the industry?

Kristi:              I think (it was different) because people were more aware of what flu does to people, so people were more willing to accept that we needed to control it and we needed to get this tamped down; we needed to get this under control. It devastated the industry in the Midwest, definitely, and was an eye-opener for a lot of people on how to handle our biosecurity and how to keep things in check, how to monitor and how to look for things, but I think people were more willing to accept it and more willing to go with it because they understand flu and they understand, “We need to control this.”

                        When this coronavirus hit, I think it was so novel and so unique that it just was hard for everybody to wrap their head around. It was hard for everybody to figure out how to make this happen and how to make a normal life out of this and why we needed to do the things that we're doing. There are still people out there that are like, "Oh no, this isn't real. This is a hoax." Well, maybe not. We might need to keep figuring this out and getting this under control.

Michelle:       You mentioned biosecurity. Has it changed once again with COVID-19 as it did, as you mentioned, with avian influenza?

Kristi:              I think it made people realize that you can only control what is happening at the facility, and that's all biosecurity really is, is you can only control what is happening right there. I've had a lot of people say, "Well, I can't ask people to wear a mask even though they're standing shoulder to shoulder in this plant because they ride to work together." I said, “You've got to control what's happening at your facility. You can't control what happens outside your facility.” That's what biosecurity is about. That's what all this biosecurity, even with people, is about, is controlling what's happening at the facility and making sure that we keep animals safe as well as people safe.

Michelle:       A lot of people, you said, have been turning to you to ask you questions specifically about COVID-19. What are people feeling? What are their emotions? What's on their mind right now?

Kristi:              It's a very wide array. It's interesting to see how different people are reacting to this. I've gotten everything from "Oh my God, I've got the corona and I'm dying" to panic to sorrow to "This is a hoax and we all just need to get it and get over with it."

Michelle:       Well, we certainly hope that, around the globe, we return to whatever our new normal is going to be sooner rather than later. Kristi, take care of yourself. Thank you so much for joining us today.

Kristi:              Thank you for having me.

Michelle:       For additional resources on COVID-19, visit alltech.com.

Click here for additional COVID-19 resources.

Recently, there have been many stories of those extending compassion and stepping up to help those in need. Bill Gray shares how Gray Ridge Egg Farms donated 108,000 eggs to food banks, churches and other institutions in small communities and why they felt compelled to go the extra mile to give back.

This episode is part of a special AgFuture series on the impact of COVID-19 on the food supply chain. Join us to hear how those on the frontlines of the global pandemic are working to overcome adversity and feed the world.

Hosted by Michelle Michael

As lead video producer at Alltech, Michelle travels the globe for the company’s award-winning Planet of Plenty™ documentary series. Michelle spent a decade as a video producer/reporter in Germany, reporting from military hotspots at the height of the war on terrorism. The National Press Photographer's Association (NPPA) has twice recognized Michelle as their solo video journalist of the year. 

Co-produced by Brandon Whitworth

As the senior media production specialist at Alltech, Brandon co-produces the company’s award-winning Planet of Plenty™ documentary series. Brandon is a two-time Emmy Award winning television news photojournalist and three-time nominee. He has received several regional awards from the National Press Photographers Association for excellence in visual storytelling.

The following is an edited transcript of Michelle Michael's interview with Bill Gray. Click below to hear the full audio.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is Bill Gray, a major player in Canada's egg industry. Bill, thank you so much for joining us today from Ontario — is that right?

Bill:                 That's right.

Michelle:       Your operation is one of the largest processors of farm-fresh eggs in Ontario. Tell us a little about yourself and Gray Ridge Egg Farms.

Bill:                 We started in the early '30s. It was started by my mother and father, (with) very small beginnings — from a local farm, then moving into Ridgetown — again, small beginnings, and we grew a little bit at the time. We were actually located with the egg-grading operation in Ridgetown for some 58 years, closing that in 1992.

Michelle:       A lot of family history then.

Bill:                 Definitely a family business, and I'm very proud to be a part of it.

Michelle:       How does your company work with egg farmers to provide eggs for Canadians?

Bill:                 We buy eggs from the farmers that are at arm's length. That's not through the Egg Farmers of Ontario or Egg Farmers of Canada. We've had many long-term suppliers — Mr. McKinley, who started with my father. The McKinley family, not the original Mr. McKinley, is an 84-year supplier. He started with that at that time, and we've had many, many more long-term suppliers, and we have new people as well.

                        In terms of working with Egg Farmers of Ontario, Egg Farmers of Canada, their position is to control the production and supply what we need in terms of weekly demand. They're doing a pretty good job. Sometimes, they run a little bit short, and in those cases, we do have some traditional import quota that we use to bring eggs in from the U.S., if and when needed, and only if and when needed. So, all in all, the mandate — and I was on the e-Commerce of Canada for 12 years, and their mandate is to supply Canadian eggs for the Canadian public.

Michelle:       Mr. Gray, times are tough in every industry right now. There's nothing "normal" about what's presently going on in the world, except that people will always need to eat, and now, more than ever, people have turned to eggs. Do you see or feel that increase, a higher demand, in this pandemic?

Bill:                 Oh, no question. In fact, our retail stores, in some cases, have been rationing — and that is not only in Ontario, but across Canada and, indeed, into the United States. We are, in fact, in the last week or so post-Easter, we are catching up to demand. On the other side, we also are in the further processing business, and that end of the business has slowed down considerably, as has our wholesale business that supplies restaurants, healthcare systems, hospitals, nursing homes, et cetera — but no, the demand is all on the retail side.

Michelle:       When we talk about that increase in demand, how much are we talking? What was the demand before COVID, and how has that changed numbers-wise?

Bill:                 Well, we're primarily retail, so we're finding it larger than some, perhaps, but we see growth on the retail side. Quite frankly, when we have been unable to fill orders, we probably were running (at) about 90% fill rate, which is actually pretty good compared to (others) across this country and our friends to the south.

Michelle:       So, then, how would you describe that in terms of consumer trends when it comes to buying eggs at this time?

Bill:                 Consumer trends, of course, with people staying at home, I think (they are making) more breakfasts, just simply more baking. I know my wife is doing an awful lot of baking. I understand the grocery stores are out of flour, so that does tell you something. Of course, with baking, eggs are one of the primary ingredients.

Michelle:       Mr. Gray, what message do you want to convey to people eating and buying eggs?

Bill:                 I may be a bit prejudiced, but eggs are a nutritious food, high in protein, with multiple uses and (are) one of the few foods that have achieved, year over year, per-capita growth. That's a privilege today, by the way, in the food industry.

Last but not least, (they are) reasonably priced and no surprise during difficult times, such as now. Over the years, when we're experiencing dips in the economy, the actual egg consumption goes up — and that's historic, by the way. Every dozen counts. When I see people on the street and they recognize me and they say, "Oh, I bought a dozen of your eggs," I say, "Thank you very much." We market a dozen at a time, and we're very appreciative of all those that have patronized our brand over these many, many years. That's why we're still here.

Michelle:       As a producer in the poultry industry, it's unique in the fact that you really can't get large eggs or extra-large eggs without the small and medium eggs that come at the beginning of the flock. Is that right?

Bill:                 That's correct.

Michelle:       What does that mean for you, the egg farmer — or the processing plants, for that matter?

Bill:                 Well, prior to the pandemic, we were actually marketing our large (and) extra-large eggs. The medium, we're going to the further processed market. With the smalls, we have a huge market in and around the GTA for three-egg breakfasts, thus (there is) a market for the smalls. Right now, we are marketing the medium eggs at retail, mainly in a 30-egg tray over-wrap, and that has been going over very well. We do market some in one-dozen cartons, but in the main, it's the 30-egg pack.

Michelle:       In the midst of this crisis, there are so many stories of good, of human compassion during this pandemic, and you're one of those great stories. Gray Ridge Egg Farms donated 108,000 eggs to small communities in need. Tell us more about this incredible act of kindness.

Bill:                 Well, we were happy to do that. We had eggs packaged for, as I mentioned, the three-egg breakfast trade, so the orders slowed, and those eggs were still well beneath the best-before date. In fact, they were only a few days old, so we decided, rather than switch gears, that we would simply donate those eggs not only to food banks (but) to churches, to institutions, to a variety of sources. We were able to solicit volunteer people to load a few cases of eggs in their cars or pickup trucks and drive them around. I think one particular chap went out as far as 50 kilometers. We were also very pleased to have our local MPP as one of the volunteers who was delivering. He went out quite a bit farther, and he said he was going up close to 50 miles, so it just all worked out very well. At the end of the day, it was very gratifying for us. Those smiles and those few little "thank-yous" certainly was a bit heartwarming, particularly in the condition or the situation that we're in now.

Michelle:       What inspired you to make that donation?

Bill:                 Well, the slowdown in the demand for the smalls was what inspired us, so we thought, rather than repackage that product, that we would simply send it out to people in need — and believe me, there are plenty of people in need, and we're happy to help out. We've been quite blessed ourselves, so we're happy to help others.

Michelle:       Mr. Gray, I want to go back just for a moment. You talked about there being plenty of people in need. Can you talk a little about that need?

Bill:                 Well, I'm not an expert on that. I just go by what you see on the streets, and there's certainly a lot of sadness, not only in the big cities, but also in the city where I live, which is London. So, we think it's our duty to help, to a certain extent, people who have fallen on hard times, and that's been our philosophy over the years. As I said, we do have other charities that we do throughout the year.

Michelle:       Can you talk about the response that you're getting from those communities in need, those that received the egg donations? How are they feeling?

Bill:                 I think they're doing okay. We don't have first-hand knowledge, but we think that it's working pretty well. People are now, after a few weeks of isolation — some voluntarily, some compulsory — are getting into a routine. Again, you don't see many cars on the streets, which lead back to people eating at homes, in their homes, and also, you see lineups at the grocery stores.

Michelle:       It's funny, during this time of social distancing, to feel this closeness in communities. Why is it so important to you to make this kind of donation at this particular time?

Bill:                 Well, it's something that we do not only at this time, but throughout the year. We have charities that we support, and we're happy to do this as a company that's been around Southwestern Ontario for a long period of time. In fact, we've been around here for 84 years, to be exact.

Michelle:       I assume it took some flexibility. What kind of flexibility did this require for folks in the supply chain to repackage and send these eggs to those in need?

Bill:                 None at all. They were packaged in 15-dozen boxes with six 30-egg trays, so none at all. The case is one cubic foot, so they would fit in a trunk or the backseat of somebody's car or in a pickup truck. People took four or five or some took ten cases and just simply spread them around, as they say, probably a 25-k or 30-k radius.

Michelle:       This story has reached many Canadians, and we hope to reach others globally. What advice or thoughts do you have for other groups wanting to donate in a similar fashion?

Bill:                 Well, donating, I feel, is a very personal situation. I don't tend to advise anyone on how or why they should donate. In our particular case, we believe that that was the right thing to do rather than repackage the eggs, as I mentioned, and this is not the end. We will be doing more.

Michelle:       Now, your company philosophy, your personal philosophy, of “keep growing, keep building and operate as if you'll go on forever” is a guiding principle. What does it mean to you, and how does it connect you, your family and the company with your community?

Bill:                 Well, our company has had the same philosophy all my lifetime, and before me. It was drilled into me. There's the old saying, “If you're standing still, you're going behind,” so we've been very active in not only upgrading to the latest of equipment but, also, in the last 40-plus years, we've been doing a lot of acquisitions, which has worked out very well for us, so we're not stopping. We have people of all ages in senior positions, and it's important to keep the people at all levels with a growing company. It's contagious.

Michelle:       Mr. Gray, do you feel also closer to the consumer during this pandemic?

Bill:                 I would say, even though there is no personal contact, per se, but we're certainly much closer to our customers, as they're requesting special deliveries to accommodate their increased demand. Our sales team has been working very closely with our customers, and we do have a lot of retail stores in Ontario, in Alberta and BC. We're involved in three provinces. All are doing well, and we've had actually some nice compliments from our customers.

Michelle:       Do you think, Mr. Gray, there will be any long-term concerns in the poultry industry because of this pandemic?

Bill:                 I can't foresee anything at the moment, no. Nothing we can't handle, I'll put it that way.

Michelle:       You don't see any long-term concerns at this point. What does that say about the resiliency of farmers?

Bill:                 Farmers are very resilient. They depend on the weather. They depend on market prices. You know the old saying: “If you didn't do it this year, well, look forward to next year.”

                        I think that's the case in the whole agriculture industry. It's a very sophisticated industry today, with tractors that run without people on them. I was just reading an article this morning, and technology has certainly worked its way into agriculture, and it will only continue.

Michelle:       We talk a lot about crisis driving innovation. How might there be a positive from this crisis?

Bill:                 Oh, I think there will always be a positive from a crisis of this sort. One thing, I believe, (is) that it gives good recognition to eggs. I noticed one — only one — of the ads on television, they were comparing eggs to toilet paper, (which is) not something we want to promote, but it was interesting that eggs were front and center, so I think that we will get very good press from what's transpired in the recent weeks. Farmers like their way of life, and farmers are happy people, and they like to please their consumers.

Michelle:       Biosecurity has always been important on the farm and in the egg-processing facility. How have those protocols changed?

Bill:                 Not much, actually. On our laying farms, we have a "shower in, shower out" rule for the four barns. That's the cage-free. For the caged barns, we have a complete change of clothes, plus handwashing on the way in and again on the way out. In the plants, we have washing when you go from one section of the plant to the other, handwashing. We have implemented — and have been for many years in the breaking plant — hairnets, uniforms, again, handwashing. We also have mats on the floor, disinfecting mats where you walk through, and we do provide special clothing, special shoes as well.

Michelle:       Yeah. I'm curious how this donation to those in need, how you describe your emotions.

Bill:                 Well, I think my emotions came from the "thank-yous" and just to see people; it was a pleasant get-together, and there were actually some videos taken. Frankly, it's just a heartwarming experience. We like to give back to our community. The community has been good to us, so why not?

Michelle:       Do you think, long-term, stories like this will change the way the consumer perceives agriculture — in a more positive light, in most cases?

Bill:                 I think so. We'll have to see what the future holds, but definitely, when people have the time, and many are not working in their office or working from home. I think that it takes a broader look. I know that we're looking at other aspects of the world as well. I find it an interesting time, albeit not the most pleasurable time, but there's always something good that comes from something not so good.

Michelle:       Bill Gray, a good neighbor and a stellar story of giving in the world of agriculture during this tough, tough time. Thank you so much for joining us today.

Bill:                 You're very welcome, and please stay well and keep safe.

Michelle:       For additional resources on COVID-19, visit alltech.com.

Click here for additional COVID-19 resources.

The egg industry is currently going through its fair share of challenges. With production outstripping consumption and prices being squeezed, producers are looking for more ways to improve the efficiency of their businesses.

To try to achieve this, many are looking into how they can:

• Improve eggshell quality.
• Increase the number of eggs laid, with regular discussions around a target of 500 eggs per bird.
• Lengthen the laying cycle.

With these objectives in mind, the role of layer gut health in production has never been more pertinent.

Egg production, for the laying hen, is a taxing process, considering the energy they use and the stress they endure. It is a biologically complex procedure, and to achieve the highest-quality eggs, the bird’s performance needs to be optimal. By trying to push the boundaries of a bird’s laying capability, we run the risk of compromising the quality of the end result.

If gut health in layers is not at its best, you will see the effects in the eggs they produce. In fact, gastrointestinal challenges are known to be connected to:

• Fragile shells.
• Dirty eggs.
• Short and less abundant laying cycles.

These are issues that will not only hurt your birds but, in the long term, hurt your profits, too.

By making gut health a priority, we can ensure that layers have the resources they need to produce successfully. On top of this, when we talk about pushing the boundaries in terms of what our birds can do, optimal gut health is the key to safely achieving these goals.

Eggshell essentials

When aiming to “improve eggshell quality,” it is essential to distinguish precisely what that means. Generally, a good-quality shell is one that does not crack easily and, as a result, will reduce the number of seconds. However, increasing shell thickness does not necessarily improve quality; it is the structure of the shell that is crucial.

Many enzymes and minerals are involved in the creation of the shell structure. Layers receive the required minerals through their diet, but these minerals must be readily bioavailable for them to be useful in the egg-creation process. The small intestine cannot absorb non-bioavailable minerals.

We also need to be wary of how much of a mineral is included in the diet formulation, as well as the interactions of that mineral once it is consumed. Calcium carbonate, for example, is crucial for eggshell formation, and it is often presumed that increasing the amount of calcium in the diet will automatically lead to more durable shells. However, there is a negligible balance to be considered. Calcium, when dissolved in the gastrointestinal system, can interact with other minerals, reducing their absorption. This, in turn, can have a direct impact on other structural components of the egg, diminishing quality.

With these factors in mind, the best method for ensuring optimum bioavailability is to use chelated minerals in the diet. They will have fewer reactions with other minerals, allowing the bird to absorb more of the mineral. By ensuring that layers are getting the most out of their feed, we give them the best chance to maintain a healthy gut and, as a result, produce high-quality eggs.

Laying healthier and longer

The laying hen can naturally continue to produce eggs for many years, but her peak production will naturally decline with age. Genetic advances in recent years have allowed birds to produce nearly one egg per day, from week 18 to week 75. In some cases, however, the push for large eggs — which come at end-of-lay — has extended this period to 80+ weeks.

Lengthening the egg-laying period puts more stress on the bird, as she must create a metabolically rich egg while also maintaining her body weight and dealing with any additional challenges from the environment that may impact the immune system. It is worth noting that if the energy requirements of the bird are not being met, at a certain point, her body will shut down the reproductive system that was producing the eggs in favor of supporting her body weight and providing energy for vital bodily systems.

Healthy gut, healthy lay

Between 50–80% of the immune system functions in some way through the gut. Many factors can trigger the immune system, such as:

• Mycotoxins.
• New diets.
• High levels of potentially pathogenic bacteria, known as dysbacteriosis.

The immune response in the gut generally takes the form of inflammation, which produces additional mucous layers. Added mucous creates an extra barrier for the minerals to pass through before being absorbed. This means that if an inflammatory response is underway, it is unlikely that the bird will receive its full mineral requirement, impacting eggshell structure and, therefore, strength and quality.

Maintaining and promoting gut health in flocks:

• Increases villi height.
• Reduces villi-crypt ratio.
• Improves tight junctions between cells.

Villi with improved height will have an enhanced surface area and, therefore, can absorb more nutrients to sustain the hen for longer lay cycles. Improving tight junctions will prevent bacteria from becoming translocated into the bloodstream, which can lead to a multitude of problems — including, in the worst cases, diseases like colisepticemia.

The addition of Actigen®, a unique bioactive product derived from the Saccharomyces cervisiae yeast strain, in layer feed can help to optimize gut health. Actigen works to normalize and promote diverse gut bacteria. This helps with the maintenance of the bird’s gastrointestinal integrity and stability, which, in turn, supports its immune defense and gut health.

Getting the balance right

In a natural setting, the microbiome — the microbial population in the gut — is developed from the mother as the chick is raised in the nest. Our modern systems mean that this does not happen, so the creation and maintenance of the microbiome should be considered when determining management practices. Keeping the microbiome balanced will go a long way to improving layer gut health and egg production.

Many producers have been successful in improving gut health and the microbiome via the implementation of Alltech’s Seed, Feed, Weed program to manage the composition of the intestinal microbial community. This involves accelerating the evolution of the microbial community to a steady state and then maintaining the status quo. The Seed, Feed, Weed program achieves this by:

• Seeding the gut with favorable organisms.
• Feeding these favorable organisms.
• Weeding out the unfavorable organisms.

By helping to maintain the microbiome balance, this program works to improve shell quality and enable a healthier, longer lay.

Producers in the egg industry are desperately seeking out ways to help their birds continue to lay more in the safest way possible. Quality food will help layers produce quality eggs — but this is only effective if the bird is able to absorb the beneficial nutrients that come from it in the first place. Improving the gut health of birds in lay will enable them to absorb a higher proportion of their feed. This will not only aid the overall wellbeing of the layer but will also give them the foundations to successfully and safely produce better eggs for a longer period of time.

I want to learn more about poultry nutrition. 

As people around the world adjust their lifestyles to social distancing restrictions, it’s more important than ever to keep our lives in balance and our health in check. As a registered dietician and director of human health initiatives at Alltech, Nikki Putnam-Badding is an expert on supporting immunity and well-being through nutrition. Join us as she shares her tips for eating healthy, shopping efficiently and maintaining a sense of normalcy during the pandemic.

Hosted by Michelle Michael

As lead video producer at Alltech, Michelle travels the globe for the company’s award-winning Planet of Plenty™ documentary series. Michelle spent a decade as a video producer/reporter in Germany, reporting from military hotspots at the height of the war on terrorism. The National Press Photographer's Association (NPPA) has twice recognized Michelle as their solo video journalist of the year.

Co-produced by Brandon Whitworth

As the senior media production specialist at Alltech, Brandon co-produces the company’s award-winning Planet of Plenty™ documentary series. Brandon is a two-time Emmy Award winning television news photojournalist and three-time nominee. He has received several regional awards from the National Press Photographers Association for excellence in visual storytelling.

The following is an edited transcript of Michelle Michael’s interview with Nikki Putnam-Badding. Click below to hear the full audio.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is Nikki Putnam Badding, a registered dietician and, also, a colleague of mine. Nikki is the director of human initiatives at Alltech. Nikki, thank you so much for being with us today.

Nikki:              Thanks for having me, Michelle.

Michelle:       Let's talk about self-care. This pandemic, it can feel overwhelming. People are dealing with information overload, long work hours, caring for family during those work hours and a whole host of other things. It's important, though, I think, to pause for a moment, collect ourselves and just admit that this is, at times, a taxing situation and it can impact our well-being. Is that right?

Nikki:              Absolutely.

Michelle:       As a dietitian, what concerns you most about people during this experience?

Nikki:              Well, as you mentioned, Michelle, this is a really challenging time for everyone. I think it's really easy to let that self-care slip on occasion. We're trying to focus on our new roles, on working from home, maybe taking care of children and other family members at the same time. Really, what we want to focus on from a nutrition and health perspective is choosing a healthy lifestyle for the short and long term for your overall health and wellness — so following general good health guidelines is really one of the single best steps you can take for yourself and to keep your naturally functioning immune system strong and healthy.

                        Every part of our body, including our immune systems, functions better when bolstered by healthy living strategies — for example, trying to quit smoking, if you're a smoker; eating a diet high in whole foods, like lean meats, seafood, dairy, whole grains, fruits, vegetables and healthy fats; continuing to exercise regularly, which can be really tough during a time like this; maintaining a healthy weight; drinking alcohol in moderation, and that'd be one drink per day for women and two drinks per day for men; trying to get adequate sleep as much as we can; and also, trying to minimize our stress levels.

                        During this time, proper nutrition and hydration are absolutely vital. People who stay active, eat a well-balanced diet and take supplements as necessary tend to be healthier and have stronger immune systems, which is very important at a time like this, and (also have) a lower risk of chronic illnesses and infectious disease.

Michelle:       When you talk about strengthening our immune systems to fight off illness, can you talk a little bit more specifically about which nutrients or which foods we should be taking in to boost our immune system and stay well during this pandemic?

Nikki:              Sure thing. As I mentioned, good nutrition is essential to a strong immune system, and it may offer protection from seasonal illness and other health problems. Although no one food or supplement can prevent illness, you can actually help support your immune system by including some key nutrients in your overall eating plan on a regular basis. While, unfortunately, just eating one orange here or there won't do the trick, a truly healthy immune system depends on a balanced diet, normal sleep patterns and regular exercise.

                        A few nutrients that are known to help support a strong immune system are protein, interestingly enough, which plays a role in the body's immune system, especially for healing and recovery, and vitamin A, because it helps regulate the immune system and protect against infections by keeping our skin and the tissues in our mouth, stomach, intestines and respiratory system healthy. Vitamin C, the one we all know, supports the immune system by stimulating the formation of antibodies. Vitamin E works as an antioxidant and may support immune function as well. Vitamin D is in there; it promotes an immune response that helps defend your body against pathogens, and there's zinc, which helps the immune system work properly and can also help wounds heal. Finally, selenium, which has an absolutely crucial role in a wide variety of physiological processes, affecting immune response — and the immune system in general actually relies on adequate dietary selenium intake.

                        Though I usually tell people it's best to get most of your nutrition through food, a specific vitamin or mineral supplement may benefit your health and overall wellness in the instance that you're not reaching the recommended daily intake of a nutrient, or perhaps you're utilizing them as a part of a preventative health regimen.

Michelle:       And not just upping your nutrient intake, Nikki, but many of us are limiting the number of times that we would go to the supermarket to pick up fresh foods. What are some tips for healthy eating when we're minimizing our trips to the store or maybe even the selection is limited, in some cases, temporarily?

Nikki:              Yeah, that's a great point. I think purchasing, storing and cooking fresh food can be really challenging when we're advised to limit trips outside of the home, particularly to the supermarket, so my first recommendation would be to try to keep up as much as possible with that fruit and vegetable intake. Whenever it's possible to get ahold of fresh produce, do so, of course, but depending on where you live, what time of year it is and, now, as you've mentioned, the availability, due to interruptions in the supply chain or perhaps other people who are food hoarding, you can't always get your hands on high-quality, fresh produce, so the next best thing is frozen. Manufacturers most often freeze fruits and veggies at peak ripeness, which means they pack a similar nutritional value as their fresh counterparts. Just make sure you're choosing options without added sugar or sodium. You can also swap in healthy dried or canned alternatives when fresh or frozen are not available. Although canned vegetables and dried fruits do tend to be a bit lower in quantity of vitamins than fresh, they are a great fallback option when fresh produce or frozen are hard to come by.

                        I also like to mention that other canned items that are great to have on hand are canned beans, because they do provide an abundance of nutrients, and they can be stored for months, sometimes even years, and they can be included in meals in many ways. Same goes for canned fish, such as sardines, mackerel, salmon — they all provide great protein sources, omega-3 fatty acids and a range of vitamins and minerals — and then having some dried goods on hand is a good backup, like dried beans and grains. One last note on this front: I know it's really tempting to stock up on processed foods like ready-to-eat meals, packaged snacks and treats. They're often very high in saturated fats, sugars and salt and, at the same time, provide us with less nutrition. So, in that vein, also try to avoid sugary drinks as much as possible and, instead, drink lots of water and other low-calorie beverages.

Michelle:       I hear from you, certainly, that fresh is best, and I've talked to many growers or farmers who feel that perhaps people at this time are shying away from fresh produce because of a fear that COVID-19 can be spread through food. From you, from a dietitian — can you answer that question for us? Can this spread through food?

Nikki:              I'm really happy you asked that question, Michelle. First and foremost, I should note that, of course, I'm not an infectious disease expert, but following the basic guidelines of hygiene and food safety, it's very unlikely that the virus could be spread through food — but not entirely impossible, meaning that it's possible the virus can get onto or into food if someone who is infected coughs or sneezes on the food or has the virus on their hands and touches the food. But unlike bacteria that causes foodborne illnesses, coronavirus doesn't multiply on food. There's currently no evidence to suggest it can be transmitted through food or water systems, but a lot of experts are saying that sharing food and beverages during this time should be limited, and always continue proper home food safety.

Michelle:       Well, would it be safer, then, during this time, to — if you're buying fresh produce — would it be safer to cook it and consume it that way?

Nikki:              Potentially. I don't think consumers need to be fearful of eating fresh produce, raw fruits and vegetables, though it's possible that someone who is infected sneezed directly on a banana and you picked up that banana and touched your face. You could get infected, but you're much more likely to get infected by standing next to that person while shopping for that banana. That's why social distancing, putting at least that six feet of space between you and other people, is so important. Interestingly, about cooking, the World Health Organization has said that the virus is probably susceptible to normal cooking temperatures, so you don't need to cook food any differently than what you typically do for food safety. These experts are saying that cooking your food to the same temperatures required to kill pathogens that cause foodborne illness is also likely to kill COVID-19. That would be, as a reminder, 145°F for fresh pork, beef roast and fish; 160°F for egg dishes and other cuts of beef; and 165°F for poultry, ground beef, or reheating pre-cooked ham or leftovers or casseroles that might contain some of those pieces of fresh produce you mentioned.

Michelle:       If we are going to eat that raw produce, fruits and vegetables, are there certain precautions we need to take at this time — differently washing the fruits and vegetables than we would have before this pandemic?

Nikki:              At this time, many of the expert organizations are saying no, we don't need to take any different measures than we did before. Just make sure to thoroughly wash those fruits and vegetables when you get home.

I know there's a lot of questions out there, too, about (whether or not you can) pick up COVID-19 from food packaging. This is a question that the CDC actually addressed recently, and they're saying COVID-19 is primarily transmitted person to person through respiratory droplets, so currently, there is no evidence to support transmission of the virus through food. In general, because of the poor survivability of these viruses on surfaces, there is likely a very low risk of spread from food products or packaging, but that being said, if you touch something that has the virus on it — like a food package or produce or a package of meat — and then touch your nose, mouth or eyes, you could become infected. So, before preparing or eating food, it's important to always wash your hands with soap and water for at least 20 seconds. Also, just making sure you're wiping down those surfaces when you get home after you've picked up your groceries. Make sure, when you unpack your food, you just wipe everything down. Make sure you're tossing away those disposable bags, if they came in that, or washing your reusable bags immediately when you get home.

Michelle:       Good advice. Nikki, when it comes to plants, processing plants, farmers — a lot of times, those vegetables, they're picked by hand. A lot of that is done by hand. I know that they're practicing social distancing, but should we be concerned about food coming from areas where there is a high risk of COVID-19?

Nikki:              Actually, according to the Department of Agriculture's recent updates on COVID-19, they're saying there's no evidence to support transmission of the virus with any of those foods that had been either imported or transported throughout the country. It's important to remember that, unlike bacteria that causes foodborne illness, the virus, as I mentioned before, doesn't multiply on or in foods, and the current research shows that it can only survive for a very limited time on most surfaces. Most often, even if a product or packaging were carrying the virus or it was handpicked by someone who was infected and maybe had the virus on their hands, it would most likely die during transport. I think that can put a lot of consumers' minds at ease — although, as I previously mentioned, it's always just a good idea to keep following that (guideline to) wash your fresh fruits and veggies when you get them home from the store and wipe down that food packaging, just for that final line of defense.

Michelle:       We keep hearing about the importance of supporting local businesses, especially restaurants, during this time, as the bulk of their business is gone. They're only doing takeout right now or curbside pickup or delivery, but is that safe? Is it actually safe to get takeout and delivery from restaurants during a pandemic like this?

Nikki:              Yes, it is. I'm happy to hear that you mentioned supporting local businesses, particularly restaurants right now, when we can't dine in. The takeout and delivery from restaurants can actually be a very good alternative to obtaining food because, unlike grocery shopping, it really does greatly reduce the need to interact with other people. Most restaurants have instituted contactless delivery or pickup practices that allow people to either pre-pay for food or receive it without coming close to another person, which we know is the biggest risk factor for the disease, interacting closely with other people. If you are worried about bringing those foods into your home, to further reduce your risk, just transfer that food, that takeout, to a plate when you get home, dispose of the containers and then, again, always wash your hands before you eat — but it is a very good and, typically, very safe way to obtain food.

Michelle:       We keep hearing about the 65-and-up population (being) at an increased risk of COVID-19 at this time. I wonder, from a dietary point of view, somebody in that age bracket — does the immune system change with age, and does that age group have to eat differently?

Nikki:              Yes. As we age, our immune response capability becomes reduced, which, in turn, may contribute to more infections. While some people age healthily, the conclusion of many studies is that, compared with younger people, elderly folks are more likely to contract infectious diseases and viruses and are more likely to die from them. Interestingly, there appears to be an even stronger connection between nutrition and immunity in the elderly. A form of malnutrition that's actually surprisingly common, even in affluent countries, is known as micronutrient malnutrition. Micronutrient malnutrition occurs when a person is deficient in some of the essential vitamins and trace minerals that are obtained through diet. Older people often tend to eat less, and they have less variety in their diets. One important question is, perhaps, whether dietary supplements may help older people maintain a healthier immune system — something to be discussed with their doctor or dietitian.

Michelle:       I wonder, Nikki, if you can talk about why, during this time, (when) everybody's schedules are just changed suddenly, everybody's lives are just uprooted and nothing is normal, why is it so easy to get off-track, and what can we do to try to maintain some sort of normalcy from a dietary perspective?

Nikki:              Yeah. As you've mentioned, Michelle, it's so easy to get off-track during this time because our schedules are changed, and many of us have been forced into this change without any prior warning — working from home, taking care of children and family members from home — and everything's just been thrown out of whack. Some really important things, and fairly easy things, that you can do is just try to keep yourself on a regular schedule. Go back to thinking about what was your schedule for eating, grocery shopping, working out, trying to stay active, sleep — what were your tactics for minimizing stress before this? Try to pull in as much of those tactics as you can, because many of those you know already worked for you, and then try to change that around and make it fit your new schedule.

                        Those people who have kiddos at home: I think a really nice way to entertain kids and keep them busy is to involve them in mealtimes. Have more discussions about food. This is a fantastic time to talk about where food comes from, how it nourishes their body, and get them really involved in planning and preparation of food, and then try to do more things either as a family or, if you don't have kiddos, just get outside when possible and where it's safe to spend some time moving around. There are also a lot of really great online resources where you can find at-home workouts. I recommend that to a lot of people, even if you do it for ten minutes a day. It's just a nice way to keep moving.

Try to stay to a normal work and sleep schedule. It can be very difficult while we're working from home to step away from our computers and close everything down like a normal eight-to-five or nine-to-five business, because our office is right there, so try to make sure you're stepping away for breakfast, lunch, dinner, maybe even snacks, if you can, just to get a break from the computer and a break from work, and try to go back to some normalcy.

Michelle:       If you've never had time to prepare your own meals, to fall in love with cooking, it seems like this might be a good opportunity, even.

Nikki:              Certainly. I've seen that there are a lot of YouTube channels that are jumping in popularity. There's one I really enjoy: it's Italian grandmothers making old Italian recipes and pasta. I've seen their viewership just skyrocket recently because people are taking a new interest in preparing things from scratch, or some of those YouTube channels that are showing people how to just start cooking from the very beginning. As you've mentioned, there's no better time than now to start learning.

Michelle:       Nikki, do you have any other recommendations for keeping our food and keeping our kitchens safe?

Nikki:              Yeah. First and foremost, when you're going out for food, just a reminder, wear a mask and gloves when you're going out for food, to get groceries or picking up takeaway meals, and if you do use reusable grocery bags, masks or gloves, make sure you wash them immediately upon returning home. That's really important — or use single-use bags or disposable protective equipment during this time. We can't stop hearing this, but wash your hands regularly, as recommended by countless international organizations, plus before preparing and eating food. Even if you picked up your phone while you're eating lunch, make sure you wash your hands again, because a lot of those viruses and contaminants can stay on phones and surfaces and the like for much longer than they would on food.

                        Try to keep your kitchen a safe zone by removing non-cooking items from countertops. I know many of us, myself included, often end up tossing daily items here without thinking twice, putting mail on the countertop. Don't put grocery bags or takeaway bags on your countertops. Also, try to clean them every time before you prepare a meal, and sanitize kitchen surfaces, including your refrigerator, stove handles, cupboard pulls and the like, on a regular basis.

Michelle:       It adds so much to grocery shopping and preparing food, but some very important advice. Nikki Putnam Badding, a registered dietitian with some really fabulous advice on taking care of ourselves during this time. Nikki, take care of yourself, and thank you so much for joining us today.

Nikki:              Thanks, Michelle.

Michelle:       For additional resources on COVID-19, visit alltech.com.

Click here for additional COVID-19 resources.

On March 24, India’s 1.3 billion people went into lockdown in the most extensive COVID-19 containment effort in the world. The impact of the pandemic extends to livestock producers, crop farmers and the food supply chain in unprecedented ways. Dr. Sayed Aman, managing director of business at Alltech India, shares how life and agriculture look from inside the nationwide lockdown, and how heroes are emerging to help others amid the crisis.

This episode is part of a special AgFuture series on the impact of COVID-19 on the food supply chain. Join us to hear how those on the frontlines of the global pandemic are working to overcome adversity and feed the world.

Hosted by Michelle Michael

As lead video producer at Alltech, Michelle travels the globe for the company’s award-winning Planet of Plenty™ documentary series. Michelle spent a decade as a video producer/reporter in Germany, reporting from military hotspots at the height of the war on terrorism. The National Press Photographer's Association (NPPA) has twice recognized Michelle as their solo video journalist of the year.

Co-produced by Brandon Whitworth

As the senior media production specialist at Alltech, Brandon co-produces the company’s award-winning Planet of Plenty™ documentary series. Brandon is a two-time Emmy Award winning television news photojournalist and three-time nominee. He has received several regional awards from the National Press Photographers Association for excellence in visual storytelling.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is a colleague of mine here at Alltech, Dr. Sayed Aman. He is the managing director of business in India. Dr. Aman, it's a pleasure to have you with us today.

Dr. Sayed:     Thank you, Michelle. Thanks for having me.

Michelle:       Dr. Aman, India is home to a very large number of people — 1.3 billion, I believe, is the number — and, currently, you're experiencing some of the harshest and most extensive lockdown measures over COVID-19. Those restrictions are aimed at slowing down the transmission of the coronavirus, of course, but what is life like for you, for people in India right now, just day-to-day living?

Dr. Sayed:     Thanks, Michelle, for that question. Let me start by saying a big condolence to all those people who have lost their lives in this pandemic. Our feelings and thoughts and prayers go with all those who are affected and their families, and a big gratitude to all the healthcare workers, the police, all the heroes working in the food chain across the globe.

                        To answer your question, Michelle, the prime minister of India was very proactive in announcing the first lockdown on the 22nd of March. That was a Sunday. One-point-three-four billion people going under lockdown — that was probably the largest lockdown ever that happened in the history of this planet. Following on from that first lockdown, the second lockdown then started on the 25th of March for three weeks. It was not an easy scenario for people, really, because to get to this kind of new way of life, to get used to new terminologies, new vocabularies, it wasn't easy at all — whether it is the PPEs, the ventilators, all these are new terminologies, in a way. Initially, people faced a lot of difficulties to differentiate between the essential and the non-essential elements, but now, things are a bit more clear. Almost every day, we have new notifications come through from different government departments, and things are getting better as time flies.

                        Now, as we are on the fifteenth day of lockdown, we are beginning to see life again. It appears that, now, the government of India and the different states are looking at further extending this lockdown. We are getting to know about this scenario by this weekend, how long this lockdown will continue — but then, overall, Michelle, there is significant medical, economic and psychological stress and pain on everyone. Amidst all of this, we still see a silver lining. The air quality in many of our states is improving. For example, in the capital of India, Delhi, the air quality has improved by more than 70%, which is really a promising scenario. We now know, Michelle, in India (that) the sky's color is really blue, and the moon is pink.

Michelle:       Certainly, that’s something that's different at this time. I want to go back and echo your comments about those who have lost their lives in this pandemic. Of course, our hearts go out to them. Farmers and producers, they're experiencing a loss of a different kind. Let's transition now to the world of agriculture, where nothing is like it was just a few weeks ago. Talk about the world through the eyes of poultry producers at this time. Rumors and speculation associated with the consumption of chicken linked to COVID-19 has really put a dent in sales. Tell us about that speculation. How did that all start, and how much are producers losing at this time?

Dr. Sayed:     I just want to take you a little bit to a pre-pandemic scenario. The end of December was a Q3 financial — it was considered a financial year. Our economy, over the period of the last two years, is a little bit on a downtrend, from a GDP growth of 7.1% to 4.7% in the Q3 that ended December 31, so already, there was very tight pressure to the poultry industry. The producing power had reduced. Then we heard the initial news of the pandemic emerging from China and Wuhan that was linked to the seafood market and the animal market.

Towards the end of January and February, unfortunately, there were rumors and videos being circulated in social media here in India stating that chicken consumption leads to coronavirus. That was really devastating. The entire chicken industry, whether it was broilers or eggs — the prices really nosedived, the consumption nosedived, and the producers were in deeper financial distress.

Michelle:       I'm sure you know some of those producers personally. What is life like for them right now, and what is the impact despite the financial distress?

Dr. Sayed:     When you talk about the financial distress, the whole poultry industry in India was losing and almost is losing about $300 million per day, which is really very significant. The broiler prices crashed from $1.20 to as low as $0.20. There were situations where we came across and I witnessed that the broilers have literally no price at all and they were freely distributed to the consumers. At this financial distress and at this crisis moment, the poultry producers came together, and this togetherness is very, very critical. All of them came together. They made a collective appeal and a plea to the government of India, to the Animal Husbandry Ministry and the finance ministry, and we are hopeful that there will be some stimulus or relief package coming to us in the poultry industry.

                        Now, going back to the rumors, there are — FIR has been registered in different police stations and different states. Some states have done incredibly well in trying to investigate where, why and how these rumors — who was behind them, and I'm sure they will book the culprit eventually, but frankly, I think that there is a lot for the industry to look beyond into the future and say, “Are we really prepared for another scenario like this?” and “What will happen if another scenario happens in a similar way?” So, I think it is time for them to really come together and look into the future.

Michelle:       It sounds like poultry producers — like you said, it's just great distress at this time. What has changed for, say, milk producers?

Dr. Sayed:     Even (for) the milk producers, the milk consumption has really dropped, because all the hotels, the restaurants in India drink a lot of milk, a lot of tea that has milk in it, so many reports suggest that 25% of the milk consumption has reduced. On the other side, if the cooperatives want to convert the liquid milk into SMP or powdered milk, the prices are not encouraging. The exports are not encouraging, so it's quite a challenging scenario for the dairy farmers, the dairy cooperatives, the milk processors, everybody in the supply chain here. It's all of these things. We have cooperatives like Amul that see a silver lining, and they are projecting a growth of 18%, even in this particular scenario. We have situations wherein some of the feed millers, the dairy feed millers, are facing a big issue in terms of getting the raw materials into their feed mill, and that is a situation where Alltech is trying to help them because we deal with feed ingredients as well, and we are trying to support and give our best in whatever way we could.

But we should also remember, Michelle, the corn farmers, the soya farmers. The corn farmers are already suffering because there is a challenge on the harvest. We generally have two crops in India, and while the soya harvest is going to happen late this year, I'm sure there will be a big stress on them as well. The entire supply chain has a big challenge at the moment.

Michelle:       Crop farmers are hurting. I've just heard that wheat farmers in India are being asked to delay their harvest that would normally start in the first part of April. It's been pushed back. What's the impact on crop producers at this time?

Dr. Sayed:     You're right. There is significant migration of laborers that has happened, particularly if you look at the wheat production, where India stands (at) number two in the world. The northern states — Punjab, Haryana, U.P. — they depend on the laborers that particularly come from the eastern part of India. Due to the lockdown, most of these laborers, they went back home, so the mid-size farmers and the large-size farmers are deeply affected because, to get the mechanical harvester into the field and get their harvest, it's just not possible. Late harvest means there is going to be a significant loss to them.

                        It is not just the wheat farmers. As I just said, it's the maize farmers as well. They are able to only harvest 10% of the maize, and 90% of the corn is still out in the field and is very vulnerable to the unseasonal rain that may come, so that, again, is going to affect the animal industry, which really is very much dependent on the agriculture industry. We do have situations wherein the vegetables, the fruits, even flowers — in India, since all the weddings have been called off, there are no events happening. The export is really uncertain. The floral industry is hit very, very badly, to the extent that beautiful flowers like marigold and roses go for ruminant feeding today, so the challenges are quite significant, and I hope we find relief very soon here, Michelle.

Michelle:       Yeah — that sentiment is echoed around the world. Dr. Aman, the world of agriculture has a proven track record of overcoming strife. Those who work to support farmers and producers are no exception. I've heard stories of our colleagues, Alltech colleagues, delivering supplies to producers in their own cars, on their own motorbikes. Tell us exactly what's happening there, and what does that say about courage and bravery and overcoming during this crisis?

Dr. Sayed:     Yeah. You make a really good point, Michelle. I think, after the lockdown, the transport in India was totally shut down. We certainly addressed all the people that are included with the healthcare, the police, everybody as heroes, but I must tell you, all those who are linked with the food chain are also heroes today. Our colleagues really stepped up in these tough moments wherein the layer farmers, in particular, were running short of stock because they did not have too much stock (and on) March 31, March being our financial year-end, they were running low on stock. They called us for Alltech products and supplies because they were not able to produce feed for the layer birds. We have dealers like SLP, Sri Lakshmi Prasanna, and our own people went out there on bikes and cars with one bag and two bags and tried to deliver the products to the farmers so that the farmer can still produce quality feed in these challenging times.

Michelle:       Would you say that, at this time, producers and farmers might rely on your colleagues more now than they did before?

Dr. Sayed:     Absolutely, and they came back saying that no company could (provide) service in this way, how Alltech and the dealers have done. There was a lockdown across the whole day, (and it was) only (in the) morning from 6:00 a.m. to 9:00 a.m. that it was allowed within a three-kilometer radius to move, for example, in Andhra state.

                        Our people really woke up at three in the morning to go ahead with the deliveries, even up to 50 kilometers on bikes, to make sure that the farmers have at least 10 to 15 days’ stock and they can continue to run the show in this lockdown period, so certainly, they will remember Alltech and the Alltech dealer service for a long time.

Michelle:       It certainly shows courage from our colleagues, as well, through this entire situation. It's hard to talk about opportunity or to focus on opportunity, but is there an opportunity in this pandemic, in these times, where we have been forced to adapt again and again?

Dr. Sayed:     We have seen the challenge of labor, with great respect to all the laborers that continue to serve the industry. However, in this scenario, where we have deep scarcity of laborers, I think there will be more drive towards automation in every industry, whether it's dairy, whether it's poultry or ag-tech as a whole. I think automation is going to take an upper hand and the reliance on people will probably reduce. Also, I feel, with regard to personal hygiene, how we greet people, that's probably going to change. We talk about social distancing. My comment would be, probably, we are socially connected more online than ever before, so it is probably (more) physical distancing than social distancing.

Michelle:       Yeah. This crisis is going to have an impact on us in so many different ways, but in the short term, crisis also sometimes drives innovation. In some cases, farmers are doing things that are outside the normal way that they operate. Can you think of specific examples of farmers driving innovation?

Dr. Sayed:     Yeah. We have an example in North India, Michelle, where one poultry producer and poultry farmer, his son is basically a medical doctor. He attended ONE: The Alltech Ideas Conference last year, and he and his team and his father, Mr. Jagdish too, they've come up and developed a ventilator in just three days. One would (guess) it is very expensive, with the increasing need of ventilators — not just in India, but across the globe — which cost a few thousand dollars, but they claimed to have developed this in just $140 or so. (It) is known as volume control ventilator, with a respiration rate of 12 to 30 per minute, which is incredible, really. They've put up their proposal to the government of India, and we are waiting for the approval. Really, they don't want to make money out of this, but what they are looking for is to work with the people, to save lives — as many as they can — and contribute to the society.

                        I also have another example to share with you wherein a couple of my school colleagues in my state, when the healthcare workers were running out of the face shields, the two (of them) came together with a club locally and developed a shield in just two days’ time and delivered those hundred face shields at no cost. Now, they are on the verge of making another hundred face shields, so, really, at this time, everybody is coming together to help others and to help the society and the community.

Michelle:       Yeah. These farmers, these producers doing these things, they're suffering right now. So, in the midst of all the suffering, they're helping others. What does that say about the spirit of the farmer —  the drive, the sacrifice they make to feed us all?

Dr. Sayed:     I think it's a really unbelievable effort from the farmer, whether their aim is to really touch the human life or their aim is to do betterment for the society. Money is not everything, they believe, and there's life beyond money. The farmer is an unsung hero. They have been working very hard in the middle of this crisis — going out and feeding the birds, going out to the farm and collecting eggs, going out there milking the cows. Why? Just to get the food onto the table of the consumers when there is a total lockdown in the country.

                        I think, just like the healthcare workers, farmers need a very, very deep appreciation from everybody across the globe.

Michelle:       Do you think, then, on the consumer level, does this change the way the world perceives agriculture? Oftentimes, producers are blamed for things like pollution, but is agriculture more appreciated now?

Dr. Sayed:     Well, I hope that is the case, Michelle, and I wish that is the case as we move down the line during this pandemic and post-pandemic. Certainly, we consider doctors, nurses, healthcare workers, those involved in PPE manufacturing, those involved in sanitizers and disinfectant manufacturing, we consider them as heroes, but my only question would be: why not consider all the farmers involved in the food chain, getting the food onto the table of the consumers — why don't we consider them as heroes as well? I hope the government recognizes their efforts, and I hope better sense prevails.

Michelle:       I certainly recognize them as heroes during this time and all throughout the year. The second wave of a pandemic, God forbid that'll happen, but will the ag sector be better prepared to react if it does, or is it even possible to prepare for something like this?

Dr. Sayed:     I guess so. We are now better prepared if, at all — as you said, God forbid — the second pandemic comes through, but just to let you know the development in India, for example. This week, the Ministry of Agriculture and Farmers' Welfare have announced and exempted the group of farmers — the FPOs, the Farmers Producers Organizations — they have allowed the farmers to go directly to the bulk buyers, processors and big retailers and avoiding those mandis, the APMCs. This is a big change, I believe, happening in India. This links the producers to the right people where, probably, they will get a better remunerative price, in a way. In the wake of this, reducing the number of people coming together, where mandis — it's so difficult, where the farmers would normally go to sell their produce, but now, the farmers can directly go and sell their produce to the big processors and the retailers as well.

                        The other change that we see that has happened (is that) the government of India has started a special eNAM. That is the National Agriculture Market portal, which has helped, and these modules have been released on the 2nd of April for e-trading of the stored agriculture produce of the farmers into the government-designated warehouses, and (this is) enabling the FPOs to upload their produce for their collection centers, for bidding through eNAM, without the necessity to bring these produce to the mandis. I think this really helps the agriculture farmer and the producer to get directly linked, in a way, to the consumers.

I hope a similar sense prevails in the animal industry, where, for example, in the case of chicken, 93% of the chicken in India is sold alive. I hope, post-pandemic and now, that all the stakeholders come together and build that infrastructure so that only processed chicken goes out to the consumers, and they own the brand of that chicken until it is delivered to the consumer so that if the consumer has any query on the quality of the chicken or any rumor they hear on the quality of the chicken, they can always call the producer and get that clarified. It is a big dream, where it might take eight to ten months to build that infrastructure for the poultry industry to convert the whole broilers that are produced in India into the processed chicken and totally stop selling the live chicken. If that happens, I think it is going to be a rebirth for the poultry industry.

Michelle:       Yeah, change not just for poultry, but the entire world of ag.

                        Nobody knows when this is going to end, and certainly, we're all just trying to find our way. Dr. Sayed Aman, from Alltech India, stay safe, stay well, and thank you so much for joining us today.

Dr. Sayed:     Thank you for having me, Michelle, and thanks to you and the president of Alltech, Dr. Mark Lyons.

Michelle:       For additional resources on COVID-19, visit Alltech.com.

Click here for additional COVID-19 resources.

As part of Alltech’s effort to provide valuable resources to colleagues, customers and the global agricultural community confronting COVID-19, the company has created a special discussion series, Forging the Future of the Farm & Food Chain. Available online beginning today, this free, on-demand series features experts from around the world as they share their insights into how the global pandemic is affecting the agriculture industry’s present and future.

“Crises illuminate character, and COVID has highlighted the heroic work undertaken by the global agriculture community to ensure a secure food supply in the midst of such uncertainty,” said Dr. Mark Lyons, president and CEO of Alltech. “We created this series as an expression of our support for this community. In addition to offering valuable information and insights in the context of this COVID challenge, we hope to deliver inspiration — we have an opportunity in this moment to, together, shape the future of the farm and food chain.”

The series consists of presentations from Lyons and three panel discussions with experts including David McWilliams, economist and professor at Trinity College Dublin; Jessica Adelman, CEO of ESG Results and former executive at Kroger; Jack Bobo, futurist and CEO of Futurity; and Ryan Quarles, Kentucky Commissioner of Agriculture.

Forging the Future of the Farm & Food Chain, a special COVID-19 discussion series, includes:

• Cultivating Optimism & Opportunity: Leadership in Times of Crisis

In times of crisis, leadership becomes even more consequential. How can leaders bring certainty in a time of uncertainty? How can they help their teams think proactively in order to discover opportunity and drive innovation? 

Dr. Mark Lyons, president and CEO of Alltech, explores how a leader can shape a culture of resilience that empowers a team, even during times of turmoil.

• From the Frontlines of Food Production

The COVID-19 crisis has brought renewed attention to not only the critical importance of food production, but also to the people on the frontlines who work tirelessly to ensure we have food on the table. This panel discussion takes a first-hand look at the experiences of those working within the food/feed sector in the midst of COVID-19.

The panelists are global Alltech team members Matt Kwok, China operations manager; Sayed Aman, India managing director; Andrea Capitani, Italy business manager; and Alex Galipienso, Spain general manager. The panel is moderated by Michelle Michael, Alltech media producer.

• The Post-COVID Consumer: A Remaking of the Market?

Consumer trends are constantly evolving, but post-COVID, will the market see another seismic shift? This panel discussion features an investigation into the lasting impact COVID-19 could have on consumers and the global economy.

Moderating the panel is Damien McLoughlin, professor of marketing at University College Dublin, with panelists David McWilliams, economist and professor at Trinity College Dublin; Jessica Adelman, CEO at ESG Results and former executive at Kroger; and Jack Bobo, futurist and CEO at Futurity.

• Keep Calm & Carry On: The Essential Business of Agriculture

In this panel discussion, experts investigate how the current crisis is reshaping the agriculture sector. What permanent changes could COVID-19 create in how we source, produce and deliver food to market? Will there be a new appetite for automation and supply chain provenance?

Mary Shelman, former director of Harvard Business School's Agribusiness Program, moderates panelists John Young Simpson, president of Bluegrass Partners in Singapore; Ryan Quarles, Kentucky Commissioner of Agriculture; Mike Osborne, former president and CEO of Nutra Blend; and Kayla Price, technical manager of Alltech Canada.

• Planet of Plenty in a Post-COVID World

In the midst of this COVID crisis, the global agriculture community has carried on its essential work — rising with the sun no matter the circumstance. We have provided the security of certainty at a time of great uncertainty and, in doing so, have reshaped the perception of our industry and perhaps even the way we view ourselves. 

Dr. Mark Lyons, president and CEO of Alltech, shares his thoughts on how we can create a world of abundance post-COVID. How will we harness this renewed trust? Will the experiences of this time usher in a new approach to the ways in which we produce food, structure our supply chains and connect with consumers?

To access the Forging the Future of the Farm & Food Chain series on-demand, visit alltech.com/futurefarm. As Alltech has been closely monitoring the COVID-19 pandemic, an online COVID-19 resource portal has been created for customers and industry partners. 

This COVID-19 special series reflects the insightful, thought-provoking content that will be available as part of the Alltech ONE Virtual Experience beginning on May 18, 2020. The virtual program will include live-streamed keynote presentations and on-demand video content from some of the world's leading industry experts as they address the challenges and opportunities facing agriculture today. Learn more about the ONE Virtual Experience and register here.    

Producers are faced with new challenges as consumers adapt to eating more meals at home in light of the COVID-19 crisis. Will we return to “normal” when the outbreak subsides, or will new habits create a permanent shift in how we eat? Ken Zuckerberg, lead analyst and senior economist in CoBank’s Knowledge Exchange division, explains how the pandemic has already affected the food sector and what economic and market trends may emerge.

This episode is part of a special AgFuture series on the impact of COVID-19 on the food supply chain. Join us to hear how those on the frontlines of the global pandemic are working to overcome adversity and feed the world.

Hosted by Michelle Michael

As lead video producer at Alltech, Michelle travels the globe for the company’s award-winning Planet of Plenty™ documentary series. Michelle spent a decade as a video producer/reporter in Germany, reporting from military hotspots at the height of the war on terrorism. The National Press Photographer's Association (NPPA) has twice recognized Michelle as their solo video journalist of the year.

Co-produced by Brandon Whitworth

As the senior media production specialist at Alltech, Brandon co-produces the company’s award-winning Planet of Plenty™ documentary series. Brandon is a two-time Emmy Award winning television news photojournalist and three-time nominee. He has received several regional awards from the National Press Photographers Association for excellence in visual storytelling.

The following is an edited transcript of Michelle Michael’s interview with Ken Zuckerberg. Click below to hear the full audio.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is Ken Zuckerberg. Ken is the lead analyst and senior economist in CoBank's Knowledge Exchange division, where he focuses on grains, oilseeds, farm supply and biofuel. That translates to me that, well, you're a numbers guy — is that right, Ken?

Ken:                Correct, although not simply just a numbers guy. The interesting part of the job is going through the numbers and then triangulating with market information to understand, really, where we are, where we're going and what the marketplace may be missing.

Michelle:       So, in your role, you look at data, you look at patterns, you look at trends and economic activity, and you use those predictions to improve business decisions in agriculture. Also, just some background on CoBank: CoBank is one of the largest private providers of credit to the U.S. rural economy. The company is located in Colorado and delivers loans, leases and other financial services to agribusinesses in all 50 states. Is that right, Ken?

Ken:                Generally, that's spot on. We operate within the Farm Credit System, which, as you know, is the largest lender to agriculture in rural America and the United States.

Michelle:       Ken, COVID-19's global spread may continue to impact supply chains and the availability of certain crops, which is also potentially affecting commodity prices and farmers’ planning decisions. How do you look at the risk of COVID-19 from a very high level?

Ken:                Thank you for asking that, to begin with. Strictly speaking, there are five bullet categories of risk facing every economic sector in every region of the world. These categories can be thought of as economic risk, environmental risk, geopolitical risk, societal risk and technological risk. Coronavirus falls strictly under the societal risk bucket, given that it's an infectious disease. However, the dynamics of treating it and what we've seen in terms of the resulting job losses and the massive contraction in economic activity — that actually puts coronavirus into two buckets: both the economic and the societal. It lies at the intersection of those two, and there are sort of broad ramifications for not delaying this quickly. The longer it goes on, the more uncertainty there is. The more uncertainty, the greater the economic damage. Then, because of those, if that scenario unfolds, the longer and harder it is to sort of get back to what people hope to be, back to normal.

Michelle:       Ken, how does COVID-19 impact the food and agriculture sector?

Ken:                Let me start with the labor and supply chains. We've gotten a lot of questions about both recently, and I think it's worth addressing, to begin with. Specialty crops are labor-intensive, and places like California (are) often dependent on noncitizens working in the U.S. either during the season or on a temporary basis — hence, closing borders and limiting temporary work passes to contain the virus spread obviously would be negative. Partially offsetting this, people are losing their jobs in other sectors, such as the restaurant and hospitality industries, and those (people) could theoretically come to work in agriculture, although that remains to be seen.

                        Another issue, of course, is employees that potentially get sick that work in food processing plants, grocery stores and restaurant takeout or delivery. These are some of the issues, from a labor standpoint, that we're monitoring closely. On supply chains, it's a bit of a mixed bag for now, but we're watching closely to see if things change in the future. In a recent report about the spring 2020 planting season, I argue that ag retailers in the U.S. have adequate supplies of crop inputs to deliver to customers this season. So, from a farm input supply chain perspective, we're not so concerned. We don't think it's a near-term risk. It is clear, though, that, given the amount of imported fertilizers, chemicals and feed ingredients made in China and brought to the U.S., the longer this goes on, the bigger that risk could be down the line, but we view that as a forward risk rather than a current one.

                        A more concerning matter, with respect to supply chains in the U.S., is truck drivers and truckers and transporters dealing with the splintered delivery networks and an upsurge in retail demand as consumers start buying more food at grocery stores and away from restaurants. The surge in that area is sort of causing bottlenecks in other delivery channels. Again, we are monitoring this for agriculture, production ag. We don't see too fat of a risk in the near term, but the situation is very dynamic.

Michelle:       Of course, facing uncertainty in a volatile industry is nothing novel at all for the American agriculture industry. Farmers are very hearty. They're full of perseverance and innovative thinking. Will farmers and producers rise to the occasion, or will this time be different? What are the critical factors at play today versus what you expected as you headed into 2020?

Ken:                I agree with you about your assertion of the American farmer. He and she do not go down easily. I have confidence that, generally speaking, production agriculture will rise to the occasion. However, there are a few critical factors and variables that the industry has to deal with that, quite candidly, they probably haven't dealt with ever before, even during the Great Depression. The continued economic uncertainty and volatility in markets, shipping network supply chains overseas and the shocks to demand — these are going to be negative issues for agriculture exports in the very near term.

                        Another pressure is, given the high levels of global financial market (pressure) on people, the more this goes on, the more that foreign investors tend to drive into U.S. dollar-denominated assets, meaning the dollar. The stronger the dollar, the more expensive our products are for overseas buyers, and, obviously, that would be a negative. The greater strength in the dollar, the more pressure on how competitive ag exports are relative to other major production regions.

Michelle:       One of the challenges crop producers were facing before this pandemic was global trade wars that were occurring, particularly with China. What has changed since COVID-19?

Ken:                In one sense, the entire world has changed with COVID-19. Obviously, the critical questions that we're all asking ourselves are “Can things return to normal — or, alternatively, a new normal?” and “What will domestic and export demand look like for ag products when we get there?” Right now, it's too early to make a broad call on any of that. That being said, U.S. agriculture has a reputation for very high quality. Recently, we've seen an uptick in demand for certain crops, such as wheat. Here in the U.S., we have adequate stocks, high-quality and attractive prices. China has been a buyer there, and they've also been buying soybeans and pork. Last week, in fact, was a record for U.S. pork exports to China.

                        The world has changed. There have been demand shocks, market shocks, economic shocks, since both COVID-19 and the Saudi Arabia-Russia oil price war has broken out. However, we do see agriculture as a go-to sector. As people commonly say, you'll always have to eat. So, it does tend to be resilient, even when the other parts of the economy are in trouble.

Michelle:       Farmers are, of course, used to sacrifice. But when it comes to financial stability, what exactly are farmers facing today in the midst of COVID-19?

Ken:                I think it's important to step back a minute and discuss what was the situation prior to the current crisis. Before that, crop farming had already entered the seventh or eighth year of a difficult pricing cycle. When we combined both crop and livestock farming together, the industry revenues actually had been flat with the 2011 level. However, production expenses continue to rise. The industry, in total, has been operating under profit pressure.

                        Another negative is that work in capital has been declining while debt has been increasing to record levels. Debt-to-net-cash income is also very high for the industry on a consolidated basis. While reported numbers show that net farming income rose in 2019, it did so only because of substantial government payments. Backing that out, income was actually down.

                        The bottom line is that farming, in general, has been under some pressure, and there is a massive divide between profitable and unprofitable farmers. The weaker ones, unfortunately, will have limited flexibility to play through the current crisis, and they ultimately may be forced to sell, exit or consolidate operations. We saw an uptick in financial restructurings for U.S. farms in 2019. Unfortunately, we think this could continue in 2020.

Michelle:       Are farmers even able to prepare for something like that? This is unprecedented, of course.

Ken:                COVID-19 is unique in that, regardless of income level, industry expertise or desire, very few businesspeople in general were adequately prepared for this. I think the characteristics that allow a U.S. farmer to manage through here come down to A) are you a low-cost operator? Do you have command of the variable inputs that are required to produce your crop? And/or B) are you overextended? So, the more financially conservative a farmer is, the greater he or she has the ability to operate beyond the current season.

Michelle:       Let's talk about trends for a moment, since that's definitely your expertise. What short-term trends are we going to see in agriculture as related to COVID-19?

Ken:                At the risk of observing the obvious, how consumers are purchasing food and what they are buying has clearly changed since the onslaught of COVID-19. We obviously first saw bulk purchases of Clorox products, hand sanitizers, toilet paper and canned goods. Now, a shift is happening that's more substantial — away from sit-down restaurants, many of which are closed in areas that have shelter-in-place restrictions, and the shift has gone towards buying food from supermarkets and other food retailers, including mail-order, home delivery and food delivery. Those are some of the short-term trends and observations we've seen that are likely to continue as long as this crisis is underway.

Michelle:       Can we, in any way, predict the longer-term effects from this pandemic?

Ken:                It's very difficult. What I think is fascinating is that, to the extent one observed a few years ago that some of the higher-growth categories in food were purchases of food either through fast-casual or specialty restaurants, that was in some ways cannibalizing sales at the supermarket. Now, the supermarket is the go-to place, with lines out the door and, oftentimes, limits of people going in. I think purchases of food for home consumption will probably continue at a greater level than had been (seen) during previous shocks, and part of the issue there is if people are genuinely concerned about being around other people that may get them sick, I think there's a likelihood that at least this dynamic will continue for a while.

                        Predicting long-term trends is inherently complicated. What I know I fundamentally feel is that this, too, will eventually pass. I think the business in the industrial case of food service out of the home will continue. But getting back to the same level of consumption out of the house? It's hard to determine when that's going to take place.

Michelle:       Of course, many people are under stay-at-home orders. Social distancing has pretty much everybody stuck inside their own home at a time when gasoline prices are way down. What is the impact of the recent drop in gasoline prices on agricultural production?

Ken:                There are two sides to that coin. The first one is that you're correct in that fuel and energy are important inputs — and costly ones — in agricultural production. The drop in gas prices, all else being equal, is very positive operationally. However, the demand shock and the price decline in gasoline prices has carried over to the ethanol industry to the point where the dynamics of operating an ethanol plant with margins under pressure because of the current price and demand dynamics is extraordinary. Unfortunately, the recent drop in gasoline prices is a mixed bag, and the focus now is on what the ethanol industry can and will be able to do to reposition itself to survive this downturn.

Michelle:       It's hard to think about opportunity in the middle of a crisis, but if that's at all possible, what opportunities might you see coming from this?

Ken:                I think there are opportunities. Crisis and chaos always give innovative people an opportunity to capture and deliver value. This time will be no different. Here are a few ideas about potential opportunities. Unexpectedly, wheat is seeing a surge in demand with the hoarding, if you will, of shelf-stable food at the supermarket. While this may only be temporary, it's interesting. Wheat is seeing a little bit of opportunity.

                        Labor shortages could help accelerate the adoption of farm robots to handle spraying and picking fruit crops. We have a number of companies that are already operating in that space, and that could be an interesting place to be going forward. Increased demand for food and grocery deliveries may also be the saving grace for certain meal kit and online food platform delivery companies. Finally, a renaissance in home-prepared meals and gourmet cooking might lead to increased buying of fancy pots, pans and kitchen accessories. In some ways, we see dollars shifting to the Krogers of the world, as well as the Amazons of the world, as well as some of the Blue Aprons and others. But who knows? Maybe the fancy home-houseware companies could also see a pickup here during or post-crisis.

Michelle:       Ken, how do you envision market segments? What I mean is restaurants are shutting down, but grocery stores are staying open. How do you envision market segments dictating supply chain moving forward?

Ken:                Much as we had discussed before, it's very hard to know whether this will be a temporary bull market in grocery stores relative to restaurants — how long that will last, will it be permanent, or there will be a shift. It's very hard to estimate that. That being said, I think there will undoubtedly be either stresses or disruptions related to packaging, shipping and delivery but also the product mix. For example, people that pay $50 for a New York strip steak in a restaurant may or may not be willing to pay a premium at the supermarket. I'm actually not sure; I think the likelihood is that they won't. There are other product categories that also face similar dynamics. With more people eating at home, there's a greater need for a variety of consumer staple foods. To the extent that that will be in demand, that will ultimately shift priorities both in production and distribution.

Michelle:       American farmers provide a commodity that consumers will always need. It's important to remember that the bottleneck in supply and demand is really only a temporary obstacle as health officials everywhere focus on containing the coronavirus outbreak. At the end of the day, Ken, what is your biggest concern at this time?

Ken:                My biggest concern is that we see globally interconnected markets that are, at the end of the day, very sensitive to competence. The good news about food and ag production is that this industry can be, oftentimes, countercyclical. When the broad economy is under pressure, food and agriculture can be a steady staple. As we said before, we have to eat. The risk is that the longer we go through a period where there's uncertainty, the greater the structural changes are in demand, and how to rectify that. The bigger risk for me is time. The longer this COVID-19 crisis goes out, the longer the economic uncertainty.

Michelle:       Ken Zuckerberg, senior economist from CoBank, thank you so much for joining us today.

Ken:                Wonderful to be with you.

Michelle:       For additional resources on COVID-19, visit Alltech.com.

Click here for additional COVID-19 resources.

It’s no secret that our farmers, ranchers and producers have particularly demanding jobs, which can be physically and mentally exhausting. Lesley Kelly is the farmer behind the popular blog, “High Heels and Canola Fields,” and a passionate advocate for supporting mental health within the agriculture industry. She joins us to discuss the emotional toll of farming, particularly during this time of unprecedented uncertainty, and shares the small steps that anyone can take toward improving their mental well-being.

The following is an edited transcript of Michelle Michael’s interview with Lesley Kelly. Click below to hear the full audio.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is Lesley Kelly. Lesley, you're the head and the heart behind the blog called High Heels and Canola Fields. You're a wife, you're a mother and a farmer from Saskatchewan, and we want to talk to you today about one of your many passions: mental health. Lesley, you believe the success of any farm operation hinges on the well-being of the farmer, and you personally make mental health a priority, and you don’t shy away from talking about mental health. Tell us about yourself and your family, and how did you begin down this path?

Lesley:           Yeah. Well, thank you, first and foremost, for having me. Mental health is a topic that is near and dear to my heart, and what I've been trying to do over the last few years is reduce that stigma and break that silence that so many of us in agriculture are living in. Ten years ago, if you would've said I would become a mental health advocate, it wasn't even on my radar, but through struggles within my family, seeing my friends go through struggles, our fellow farmers, it really became a priority — especially a couple of years ago, after my husband and I did a live video sharing our mental health journey. I shared that I had postpartum depression after our second child was born, and my husband, a farmer, is living with anxiety mainly attributed to farm stress. So, we did this live video sharing what we had done together as a team and individually to really help overcome those challenges, and the reception we got afterwards was nothing that we've had or could have ever anticipated. That, really then, was the catalyst for myself and three other individuals in Saskatchewan for starting a not-for-profit called Do More Agriculture that is championing the mental well-being of our producers.

Michelle:       Before you started down this path of making mental health a priority, were you aware that there was so much of a need for this?

Lesley:           No. It wasn't until we did the video, because we kept thinking — my husband, Matt, and I kept thinking, "Are we alone in this?" After hearing from a few friends about their struggles, we thought, “There must be more of us out there.” We aired the video, and afterwards — after we pressed "stop" — the text messages, the phone calls, the direct messages, the social media, it blew up. It wasn't anything that we ever thought (would happen), and 99% of it was positive. People were looking for hope, and people were looking for that extra bit of encouragement to raise their hand and say, "You know what? I am going through something" or "I have gone through something and I didn’t know where to go or who to talk to or what to say." That really made us look at mental health as not just us but, really, an industry that needed more help and support and resources.

Michelle:       Absolutely. You have quite a following on your blog and on your social media sites, and you seem so passionate about mental health. You mentioned previously, you talked about the organization that you co-founded, Do More Agriculture Foundation. Can you talk about the specific goals of that foundation?

Lesley:           We are trying to do three things. The first one is to increase awareness about mental health. Our industry — agriculture — we haven't really talked about mental health in the past, so there is a lot of unknown. We're trying to bring awareness to agriculture as to what mental health is and what it takes for our farmers to be mentally well. The second is to create community. Our landscape in agriculture is changing. More people are moving to the cities. Our small towns are decreasing in size. It really takes a community to help our farmers around us, so we're trying to change that and build community, whether it's online or at events, and create a hub of resources, that community of health, so farmers know where to go if they are having a hard time. The third is research. We're trying to help those in research to understand what farmers need when it comes to support and knowing more about mental health in agriculture.

Michelle:       I wonder if mental health is more of an issue in agriculture — or is it around the world, globally, in all professions, and it's just now being talked about in agriculture?

Lesley:           Yeah. When it comes to mental health in agriculture, there are so many unknowns. It has been a recent discussion over the past couple of years that has come more to light. I have been part of campaigns where farming and agriculture was included, and it is a societal concern, but that societal concern — moving that needle, having a positive discussion — has then transcended into agriculture to help start those conversations. I do believe it is a worldwide concern, and I hope that, in agriculture, we can continue the positive momentum that we've had the last couple of years of starting a conversation and keeping it going.

Michelle:       It's no secret that farmers and ranchers have very demanding jobs. You know that firsthand. At times like these, amidst COVID-19 — it's unprecedented, but at times like these, there's economic uncertainty. There's vulnerability, still, to weather. There's isolation, which is obviously worse on someone who already suffers from something like anxiety or depression. What words of encouragement or advice do you have for fellow producers out there during this crisis?

Lesley:           Farming is an amazing lifestyle. It's an amazing industry to be in. Our roots are established in strength and perseverance, but sometimes, that could be a weakness, where you put your head down and work through it, and sometimes, that might not be the best. So, what we're trying to encourage in those around us — there are three main things, and that's to talk, ask and listen. By doing these three small things, you could really make a big impact on yourself and those around you. When we say “talk,” we want people to talk more about mental health. Talk to your family, your friends, your fellow farmers. Check in on them and talk about mental health. We don’t want these conversations to be hushed, because we know that if it just takes one person to raise their hand and say, "Hey, I need help," that could be a catalyst for encouraging others to get help that they need, too.

                        The second is to ask, and that really means to check in on people around you. Ask how they are doing. Also, check in and ask yourself how you are feeling. The third is to listen. I know that by listening, you don’t have to be an expert when it comes to mental health, but listening to someone — taking all of their struggles and pouring them out, taking the weight of the world off of their shoulders — can be a life-saving difference. It could make a life-saving impact. Also, listen to yourself and ask how you can help yourself through a really, really hard time.

Michelle:       Do you think farmers feel additional pressure at this time to keep the food supply chain moving, or is this business as usual for farmers?

Lesley:           Well, I'm not too sure about the pressure to keep it going as a farmer. I know, with us, seeding is right around the corner, and our goal is to keep putting that crop in every year. We're facing some worry and anxiety around will we have enough crop input supply, or what will that do to transportation if our plant or tractor break down? Will there be parts available? I can see or I've heard from other parts of the supply chain how they have more pressure. Transportation, frontline staff at grocery stores — that's where, probably, right now, is the most pressure.

Michelle:       I love what's happening in the background here, because it shows everyone is trying to maintain a sense of normalcy when nothing in the world feels normal right now. Is that your children at the background?

Lesley:           Yes. They are hungry, I believe.

Michelle:       Maybe you can explain to us how you're managing, because we talked about how, when you have something like anxiety or depression, you already feel isolated, and the social distancing might make it worse. How can somebody combat those feelings of isolation during this time? What advice do you have for them on how to maintain relationships and positivity when they feel so isolated and, quite frankly, are distanced from their loved ones in some ways?

Lesley:           Yeah. Right now, I can see for myself, being so extroverted, that I'm having a hard time being away from my family and friends. I think the one thing, once COVID is past us, on the top of my list is hugging my mom and my dad, who I haven't been able to see.

                        What I would encourage others who are having a hard time and need that connection with people is to keep continuing to reach out. What anxiety and depression do to us is they make us go into a box. They make us become distant, but continue to put that step forward. Every day, for me, it's making a goal that I'm going to check in on this person. I'm going to send a text, and not just a text saying, "Hey, how are you doing?" but even further, sharing what that person means to you because you haven't been able to see them in such a long time. Then, on the flipside is if you know in the past of someone who has had mental health challenges, who is going through a mental illness, for you to reach out to them, to have that text, send that text, to do that virtual call, because those can make a world of difference.

                        What my husband and I are doing right now inside of our home is we're journaling. We're doing art classes. We're trying to do as many family things to bring that connectedness home, and then the one thing that really helps my husband and I is to get outside, get that fresh air, feel that sun, do things, check off things on the to-do list that really make that anxiety lessen as we're coming into the seeding and planting season.

Michelle:       Figures from the U.S. Centers for Disease Control and Prevention show that, at least here in America, those who work in agriculture have some of the highest suicide rates of any professional group. Is there a similar concern or a problem where you are?

Lesley:           Yeah. We actually, in Canada, we don’t have any stats on farmer suicides, but yeah, we've looked to our friends in the States who have that research, and it is very — that's a hard number to hear, so my goal, by me talking about mental health, being an advocate, co-founding Do More, is to ultimately change those numbers.

Michelle:       Farmers, of course, are often in rural areas with very limited access, in some cases, to mental healthcare. How does this compound an already escalating problem?

Lesley:           Yeah. There are so many things that, as farmers, we face that are outside of our control, whether (it’s the) economy, like what you've mentioned, but then, it's (also) our access to support. During harvest or calving, as a farmer, it's very, very hard just to pick up and leave and drive four to five hours into the city to get that support — and then, sometimes, that support might not understand farming. They might not understand the world of agriculture and that it's not a nine-to-five job, that there are so many layers and so many things that are happening on the farm. So, at Do More Ag, what we're trying to do is bring that support — to know what support is out there and then bring that support to agriculture, so those that are servicing us understand our world and we can help our farmers.

Michelle:       What are some of those resources that are out there for farmers? Where can they find help dealing with this additional stress and anxiety that everyone is feeling right now?

Lesley:           Well, for us up in Canada, first and foremost, they can go to our website at domore.ag, where we have a list of resources that are set out provincially, but those who are in the States, they can look to their extensions. There are so many resources right now that are online, especially during COVID, that you can access on your computer or you can text support or you can call someone, whether that could be a mental health service hotline or your local hospital.

Michelle:       Are there any certain signs, certain telltale symptoms, that farmers should be aware of and acknowledge for themselves so that they know they're headed down a dangerous path?

Lesley:           Yeah. When it comes to mental health, it might look different for everyone, but my biggest advice when I'm chatting with others about those signs and those symptoms is that we all know our normals and those normals of people around us. If their acting or if their behaviors or feelings or thoughts are outside of that typical normal, that's where that could be a red flag to start to have those discussions about mental health. For my husband, his farm stress — what we saw him go through is he stopped eating. He stopped sleeping. One of the biggest physical signs was he started to have panic attacks where he couldn't breathe, excessive sweating, just racing thoughts of worry and anxiety, so that made us really realize that it's something — it wasn't just a little bit of worry and then work through it.

                        For me, having postpartum, I became quite emotional. It was hard for me to call a friend. I really became socially distant, isolated. The other part with Matt, what I saw — and this could be (common) with those on the farm — is he had a really hard time making just day-to-day decisions. Just small decisions, they really stopped him in his track. That was when we saw each other outside of our normals and said, "Hey, I think that something is going on that's bigger than what we first anticipated."

Michelle:       Yeah. That goes right along with my next question. When farmers ignore mental health, just like chronic pain, poor mental health can make it difficult to manage everyday stressors in farmers' lives. How were you personally impacted, or what is the worry beyond just what you had to do on the farm?

Lesley:           Yeah. Mental health is not something that just affects the individual person. I had personal experience that, when someone is suffering from a mental health challenge or distress or an illness, it really impacts the whole family. It can impact the farming operation. You really need that support system, that rally of people, your cheerleaders around you, to help you get through it, because sometimes, for Matt, he didn’t think anything was wrong. It was something that was his normal for so long, so it really took us to champion and help him through that really hard time, but it can impact day-to-day operations. It can impact your sales. It can impact getting the crop in the ground. It can impact during calving season. It's not just an impact of your mental health. Mental health can impact everything in your life if it's not addressed or if you don’t have the proper mental health techniques to get you through those hard times.

Michelle:       Right now, especially, there seems to be a renewed sense of appreciation for farmers. People are showing appreciation more than ever before. Store shelves are stocked with milk and eggs and everything, for that matter. I've talked to farmers and producers firsthand who are hearing for the first time ever, "Thank you." Does that help with mental health from an agricultural perspective?

Lesley:           I don’t know, as farmers, if we do look for that recognition. I know, for my husband and I, it's the lifestyle and showing our kids a new experience or life lessons that come from the farm, but when it comes to consumers that are in a different world, if they're in the cities and something that's so far removed from agriculture or farming, when they see how we do as farmers — the 2% of us (who) impact so many things, whether it's the economy, getting food on the table — that "thank you" could really mean a world of difference to someone who is going through a really hard time.

Michelle:       From the consumer end of things, is there anything that we can do to bolster the feelings of love and appreciation toward our farmers and our food producers around the world, especially when they're working so hard to feed us during this pandemic?

Lesley:           Oh, that's a big question. For me, it would be to continue supporting your farmers. Continue buying that food. You know what? What makes me smile at the end of the day is just connecting with people now, through social distancing or physical distancing. It's getting to understand other people's world, and if I have the opportunity to connect with someone who lives in the city and hear those words of support and love and that kindness that the world needs right now, that, to me, really brings a smile to my face.

Michelle:       What do you think might change in regards to mental health after this crisis is over? How will it change us?

Lesley:           I'm being quite optimistic. I'm looking at it as, now, because of our world going through something that is so unforeseen, mental health is a priority. People will be looking at mental health as one of the top things that they need to make a priority — (and) make themselves a priority. I'm also looking forward to seeing the changes of the mental health support. We all love to go into or would like to have that face-to-face contact with someone, but as farmers, we might not have that luxury, so I'm seeing and hope to see even more support, whether it's texting, calling or those virtual conferences of bringing support to people who might not be able to get that face-to-face connection.

Michelle:       Lesley Kelly is our guest today. Her goal is quite simple: to make the agriculture industry stronger and, quite simply, to break down the culture of toughness encouraged among farmers so that they, too, can discuss mental health. Lesley, thank you so much for joining us today.

Lesley:           Thank you for having me.

Michelle:       For additional resources on COVID-19, visit Alltech.com.

Click here for additional COVID-19 resources.

This episode is part of a special AgFuture series on the impact of COVID-19 on the food supply chain. Join us to hear how those on the frontlines of the global pandemic are working to overcome adversity and feed the world.

Hosted by Michelle Michael

As lead video producer at Alltech, Michelle travels the globe for the company’s award-winning Planet of PlentyTM documentary series. Michelle spent a decade as a video producer/reporter in Germany, reporting from military hotspots at the height of the war on terrorism. The National Press Photographer's Association (NPPA) has twice recognized Michelle as their solo video journalist of the year.

Co-produced by Brandon Whitworth

As the senior media production specialist at Alltech, Brandon co-produces the company’s award-winning Planet of Plenty TM documentary series. Brandon is a two-time Emmy Award winning television news photojournalist and three-time nominee. He has received several regional awards from the National Press Photographers Association for excellence in visual storytelling.

As COVID-19 continues to impact communities around the world, the strength of the global food supply chain must be maintained. We spoke with Andrea Capitani, business manager for Alltech Italy, who shares how those working on the frontlines are overcoming adversity to provide food for families. What can we learn from one of the hardest-hit regions of the world?

This episode is part of a special AgFuture series on the impact of COVID-19 on the food supply chain. Join us to hear how those on the frontlines of the global pandemic are working to overcome adversity and feed the world.

The following is an edited transcript of Michelle Michael’s interview with Andrea Capitani. Click below to hear the full audio.

Michelle:       Hello! I'm Michelle Michael. In this special series of AgFuture, we're talking with those working along the food supply chain about the impact of COVID-19. My guest today is Andrea Capitani, business manager for Alltech Italy. Andrea, you're in a really tough spot right now. The world is in a tough spot, but especially you, your friends, your family, your team in Italy. You're the hardest hit right now during this pandemic. Can you give us an update on how you're doing day-to-day — not from a business viewpoint, not from a work viewpoint, but personally? How are you holding up? What are you seeing today?

Andrea:          Okay. Ciao, everybody. The story started a few weeks ago. It seems like years, but it's only a few weeks that we are completely shut down. We live our life in our house. Only a few people can travel, and for specific reasons. The rest of the people stay at home. Staying in the house with your family or with your loves or friends, whoever you live with, for days and days without leaving the house is quite challenging for everybody. We're so used to meeting with people, going to the restaurants, doing shopping, and now, those activities are completely gone. There's no social activity anymore. We can only speak with people through FaceTime or WhatsApp, videos in general. From an Italian perspective, we are more social than other cultures, and it is quite challenging, so this is how we live, and I don't know how long it will be.

Michelle:       What are you feeling as you're, like me, just looking out the window? What are you feeling? How are you managing emotionally day-to-day?

Andrea:          My suggestion, what I promised to myself and what I try to suggest to anybody: We need to stay busy. We need to keep our brain and the body — it depends on where you live — as busy as possible. If you start thinking or overthinking on what can happen, what could be, you become crazy. So, what we try to do — myself, my wife, my friends — we try to stay in contact and to keep our mental activity running as normal. We work through telephone or computer, of course, and we have social activities with those tools, so it keeps you busy as much as you can.

Michelle:       In terms of agriculture there in Italy, how are farmers and producers holding up? What are they facing during these unprecedented times? It's probably changing daily.

Andrea:          Yeah. There are two faces of the medal here: there is the reality and there is the reality that's shown from the industry. The reality is that farmers, they started to — the milk processors, the cheese producers — considering that restaurants are closed and we also cannot export anymore as we did in the past, the social life is not so social, so there are some goods, some foods, especially, that are completely forgotten — but for other foods, like fresh milk or meat, eggs, people still eat.

                        What farmers are facing is that they keep working as normal. The cheese and milk processors, for example, told them that they have to drop production as much as possible because they don't know what to do with the milk because the cheese is not sold. The mozzarella, Parmigiano-Regiano, whatever, is not sold as before, so they have to try to reduce the production without compromising the health of the cows or the animals in general because, sooner or later, it'll start back as normal, hopefully.

                        They are very stressed because they don't know what to do with the milk. The price of the milk dropped significantly, by 30% to 40%. In some cases, the mozzarella producers, the cheese factories, they didn't collect the milk, so the farmer has the milk in the farm and they don't know what to do with the milk, so they tried to freeze the milk, but you cannot freeze everything. For the other sectors, the eggs, they don't have any problem because people stay home and they normally cook, so they produce whatever they can in the house with the kids. The meat is the same. The sector of the agri-industry that is suffering much more at the moment here in Italy is the milk.

Michelle:       We talked a little bit about the shutdown of restaurants and the social scene and the lack of a need for some items, and that's certainly affecting ag right now, but is it offset by an increase in grocery sales, for example?

Andrea:          Yes, this is the fact. Statistics, you don't know if those are true or not, but I read recently that the groceries, the supermarkets, the big stores, they increased the sales of milk, eggs, flour, all the basic foods, significantly — by 50%, 60%, 80%. The consumption isn't that bad because people are still here and they have to eat. They don't go to the restaurants, but they eat at home.

                        What I think is making a difference is we have many tourists here during the year, especially now in the springtime, and I believe that a million tourists come here every year, so those guys aren’t here and those guys are not eating. This is why some foods are suffering more than others — for example, the wine. The wine is another sector that is suffering a lot because if you don't go to the restaurant, you normally don't drink a bottle of wine at home, or you don't buy many bottles. Also, the flours. The flours market is a niche market, but it's still an important business for us here in Italy. It's not for Alltech in general, but they cannot even sell the flours, so they stopped producing, and they don't know what to do with the flours. We're already in production. Some foods are okay. Some others are in big trouble.

Michelle:       Andrea, focusing on the livestock, are some livestock sectors affected more than others at this time?

Andrea:          Just the dairy cows and buffaloes. Those are the two sectors in livestock, in general, that are paying the bill. For the other species, there's no real difference between now and a few months ago. For eggs, for example, and poultry meat, broiler meat, it's even better now because the consumption grew a lot. Also, prices are linked to the growth. They are selling the eggs and the meat at a higher price, so they are quite happy, if we can say "happy" in this situation, but the milk is the one that is really a big problem.

Michelle:       What about crop farmers? What hardships are they facing there in Italy right now?

Andrea:          We are specialized; we don't produce row crops. We have, of course, but we are not a big country, so we don't produce tons and tons and tons of corn or wheat. We are more focused on importing those, and we produce more fruits and vegetables, especially in some regions of the south and even the north, but in the south, the temperature and the weather conditions are much better and they can grow crops all year long.

It seems that, also, this sector is going quite well, because people stay home and they try to eat as healthy as possible, so the consumption of any vegetable or any fruit has increased also. The challenge that all those guys have is that they cannot be in contact with other people. They need to pay attention. They have to use the masks. (Maintaining) a normal life isn't easy for them, but in terms of business, the crop guys, fruits and vegetables, at the moment, are doing quite well.

                        There are some crops that are probably going to have an impact on those. I'm thinking about the summer crops, like cherries or table grapes, but I don't think — because we export a lot of those, also, to Germany, Austria, Switzerland, and, at the moment, we cannot export, or the export is not so relevant, so if things don't change, maybe those guys will be affected too, but to this date, in March, the crop guys are quite happy.

Michelle:       It seems all around the world, daily — sometimes hourly — we hear of new rules and restrictions on our lives. We have to do things differently than we did them one month ago or two months ago. What are farmers or businesses doing there in Italy to adapt, really, to this fast-changing world?

Andrea:          As I said, you can leave your house for three reasons: one, for buying food and medicines; two, to go to work; and three, for specific and serious reasons, whatever they are. There's the police industry that can stop you, and you have to have a paper with you. It's a form that you have to fill out and give to the police guy, and this guy can say, “Okay, you can go” or “You go home.” They can also give you a fine and bring you to jail, in some cases, of course. It's just a simple thing, but this form has changed four or five times in the last ten days, so we don't even know which one is the right one because they keep changing.

                        The farmers, consumers, anybody, myself — it's not that easy to operate, because you cannot leave the house, for one. Two, you cannot meet with people, and you have to stay at least a meter from them, and you have to put on your gloves, plastic gloves, the mask, and even more if you work in some areas. You'll never know who the person that you're across from is. Is he good? Is he infected? We don't know. So, the social activity, in general, and the operational activity of any business is really struggling with the new rules, and again, they keep changing. We had the red zone, which was a completely closed zone in the north. They enlarged and enlarged and, now, Italy is the red zone. Then it's not red, but it's super red. It's a very chaotic approach, and I hope that you in America or in the other countries are learning from us. It's better to stop everything for a while and wait, as Spain did, to wait and hope that things won't happen, because when things start to happen, it is too late.

                        I don't know if that's the answer to your question, but it's a very complicated environment where we live in, and there's a new set of rules that is announced, as you said, every day. It's easy, in some ways, to — if I need to stay home, I don't care. The only people who care about the new rules and all the other things are the ones that — like my wife, for example: she works (outside of the home), and she has to accomplish all the new rules that are set every day or week.

Michelle:       The world looks to Italy right now. I'm curious if there are lessons that you're learning right now about how agriculture and the food supply works. What does that future look like?

Andrea:          I was in a call before with a friend that produced feed. They also produced some feeds for us, and he told me he's really, really scared about the new future, the close future, because (as he said), “I don't know what and how and when we'll pass this phase and when we'll start again.” If there's a lesson that we need to learn, we waste hours and hours of our time every year doing things that are not so necessary, in general, in life, and also in our business. The efficiency is not that efficient. I think that we'll start, hopefully, to increase the local consumption more than importing too many things from everywhere. Consumers, in my opinion, will go back to — my relatives, my grandmother, they got only what the season allowed them to get in terms of fruits and vegetables and also the meat. You eat the meat, but you don't need to eat the meat from Argentina. We are in Italy and we eat Italian meat. You're in America and you — I know that export is a very important thing for any country, but I think that the consumers are realizing that probably it's better to — there's a lack of consumption of what you produce instead of importing exotic things.

                        The other thing is I think that people will travel less, at least for the next years, because, probably, we've traveled too much, and in some occasions, the travel wasn't so necessary. This is what I think. I'm not a scientist. I'm not a genius. That's just my opinion. Speaking with people here, we are enjoying the time differently, and we recognize that a lot of our time is spent on other things that are not so important. I think that for the food, it'll be the same. The agribusiness will be the same.

Michelle:       There are so many stories right now of struggles, sacrifices, and we hear things going on — the hardships, really — but in the middle of all that, there are also stories of great human compassion. What heartwarming stories are you hearing out of Italy even during these really, really difficult times?

Andrea:          The first thing is there are many people that are sacrificing their lives for other people. I'm speaking about the doctors and all the people who work in the hospitals — also, the industries in general, factories and the farmers, as in our case. They try to find ways, of course, to sell their product, because we need to sell something to survive, but also to sell it in a way that can have an impact on other people.

                        Consider, for example, the mozzarella di bufala farmers at the moment. They don't know what to do with the milk. Why should they dump the milk, especially when they have their own cheese factory? This sector is quite common, so you have the buffalo farm and then you have your own mozzarella di bufala cheese factory, and you sell it directly to consumers or to restaurants and so on. In our case, we have a group of farmers (who are) our friends. They have been in Kentucky several times, so they are farmers, but they are quite progressive farmers. They said, "We have to destroy the milk anyway. I'm not going to dump it. I'm going to produce some cheeses and I'm going to give those cheeses to the local hospitals so that at least they can have some food to eat" — the doctors, of course, not the people that are sick.

                        Also, when they sell the mozzarella, let's say the mozzarella price is €10 per kilo. They give €3 of the €10 to the local hospital to buy the medical equipments and all the other things that are necessary, whatever they are. So, you can just accept the disaster, or you can try to adopt the disaster to be positive. There are many, many stories like this, especially in the dairy sector, but we also have customers that are donating money, or they are trying to supply crops, zucchini or whatever, to the hospitals or to the places where they need it, because if you cannot sell it and you have to destroy it, it's better, in a moment like this, that you share what you have with other people. In some ways, we see a lot of kind approaches to the other person, and I hope that this is another lesson that we learn that won't disappear after the coronavirus.

Michelle:       That would lead right into my next question. You hear these stories of neighbors helping neighbors, strangers helping strangers. It's one of the positives, if there is such a thing, in a pandemic. What's one takeaway that you have after seeing COVID-19 firsthand change the very world around you? How will it change you? How will it change the way you behave on a daily basis?

Andrea:          I want to keep in mind that we only have 24 hours a day and those are the only hours that we have and to use those as best as possible, avoiding useless waste of time or focusing on things that are not so important. I'm spending a lot of time with my daughters, and I'm not used to it because I'm always traveling. I'm appreciating the time spent with them and, also, staying at home, which is another thing that is not normal for me. I think that my personal takeaway is I will use my time better.

Michelle:       Andrea Capitani, business manager for Alltech Italy, thank you for joining us today. It's really good to hear your voice.

Andrea:          Thank you so much.

Michelle:       For additional resources on COVID-19, visit Alltech.com.

Click here for additional COVID-19 resources.

There is nothing more important to us than the safety and well-being of our colleagues, customers and communities. As a family company, we understand that the interconnectedness of our lives means that the actions we take within our business have an impact on countless others.

We share your concerns about the spread of COVID-19 globally. We are committed to doing our part to reduce COVID-19’s impact as quickly as possible, while maintaining our supply and service to our world’s livestock and crop producers.

Our business spans more than 120 countries, so we first began monitoring COVID when it emerged in China. In spite of the many challenges, our team in China has continued serving our customers, and we have been able to maintain production and continuity of supply due to the strict biosecurity controls that we had already established prior to COVID-19.

As COVID-19 expanded its reach, we responded by establishing a dedicated COVID-19 task force representing all regions of the world. Together, with a team of senior management, we review the latest information, including the recommendations of the World Health Organization and the Centers for Disease Control and Prevention, on a daily basis to adapt our approach to this dynamic and evolving situation.

A few of the specific actions we have taken to prioritize the safety of our team and the continuity of our service to our customers include:

1. COVID-19 company policy – Our policy addresses limitations on the travel of our team, including contractors and consultants, as well as other required practices to safeguard all of our sites. This is something we are reviewing daily and continually updating to ensure best practice.
2. Visitor screening form – A visitor screening form must be completed by any guest, including internal guests and truck drivers, before they are able to enter any of our facilities. This measure is a first line of defense to safeguard against any known risks.
3. Limitation of outside visitors – While we are maintaining some business-critical meetings, we are utilizing virtual meeting platforms as an alternative or are postponing visits to a future date. We are not allowing tours or visits to our facilities that are not deemed to be business-critical at this time. Truck drivers making deliveries or pickups are asked to stay within their cabs or as close to their trucks as possible, and any entry to our facilities must be approved following completion of the visitor screening form.
4. Enhanced cleaning protocols – In addition to our regular cleaning services, we have enhanced our procedures to occur at more frequent intervals and with greater attention to the disinfection of all surfaces.
5. Team member health – We are joining governments around the world in a shared effort to slow the spread of COVID-19 by asking our team members to work from home, if their function allows. Additionally, we have required that any team member who is feeling ill is not to return to the office until they have been free of a fever for more than 24 hours, without fever-reducing medications. Any high-risk exposure or confirmed case of COVID-19 necessitates a 14-day quarantine.
6. Operational continuity – Alltech operates nearly 100 manufacturing facilities around the world. Our global infrastructure enables us to shift production if necessary. We are working closely with all of our manufacturing teams to ensure operational continuity and service to our customers. We have implemented plans for all critical business units to work remotely, if required. As part of this, we continue to stress-test our systems and implement safeguards on the security of all data and technology.
7. Supply chain – We have been in contact with our key suppliers to review the status of all raw materials and have been reassured of continuity. While the majority of our materials and services are sourced in the Americas, we have built in contingencies globally, should the need to source from other geographies become necessary. Our global manufacturing and logistics capabilities position us favorably to continue to consistently serve our customers.

We have seen in other countries that food industries have been given essential industry status. As governments continue to shape their response to COVID-19, I hope you will support efforts to ensure a stable food supply.

To achieve this goal, the care and welfare of animals and crops must be of utmost importance. Feedstuffs, equipment for animal and crop production, and logistics are essential to ensure the certainty of our food supply. We ask that you implement any and all measures at your disposal to protect these vital functions until COVID-19 subsides.

We trust you value the importance of a safe, stable food supply. Thank you for your support as we seek, together, to provide security in this time of unprecedented uncertainty.

Sincerely,

Dr. Mark Lyons
President and CEO, Alltech